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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,309 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,309 Reviews of Mercedes-Benz of Princeton - Service Center

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April 01, 2024

I had a difficult mechanical issue that required escalation within the MB engineering section. Brian McCoy was on it every step of the way. He was responsive, pro active, provided regular updates a More

by williamharla
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Mercedes-Benz of Princeton responded

Thank you for sharing your kind remarks about working with our team. It's so nice to hear that you left our dealership feeling good and you appreciated our integrity and professionalism. Thanks for the terrific recommendation as well. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 31, 2024

Great service. Efficient, professional and reliable. I would definitely recommend going there again. Thank you for all your help More

by Jatkins118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely service review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 30, 2024

Jeff was great services provider and best communication for what is needed and recommended right for my car. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Apr 01, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 29, 2024

Friendly and competent. No surprises when you get your bill. They don't take you or your business for granted. More

by messer.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellyn Levinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 29, 2024

Always a pleasure working with Brian McCoy. Assigned tasks completed quickly and accurately. Very satisfied. More

by ATM 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 27, 2024

Princeton team has been wonderful! Nick was awesome! So friendly and knowledgeable! Always a pleasure dealing with Mercedes-Benz of Princeton. More

by jennifer.gould1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Moravek
Mar 27, 2024 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 27, 2024

Jeff Hirthler and the entire service staff are excellent and responsive to my car’s needs. Their work is always done right and on time. More

by pblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

Linda, and her team, were very courteous and professional and trustworthy and handled our service needs very efficiently. More

by KirstenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about your service experience with Linda. We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

Victor is an excellent service representative. He keeps me informed on the status of my vehicle. More

by Clriley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 22, 2024

I really am grateful for all they did for me. They’re always professional. They’re really the best! More

by suilingyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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