Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,309 Reviews of Mercedes-Benz of Princeton - Service Center
excellent service open communication amazing attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. More
Great experience at the dealership. Nick did an excellent job throughout the process to deliver top notch service. Nick did an excellent job throughout the process to deliver top notch service. More
Cordial & prompt services, nice environment, clean toilet. On time delivery. Explain those issues related to my car. toilet. On time delivery. Explain those issues related to my car. More
Nick and Brian in svc are rock stars as usual. They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very h They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very hard along with the svc guys to figure out the problem, strip out all the bad doftware and reinstall. More
Your customer service has greatly improved from when I first started bringing the company vehicle in for service. The service writer Brian that I have now is much better than the other person. He is a p first started bringing the company vehicle in for service. The service writer Brian that I have now is much better than the other person. He is a people person and takes the time to understand what's going on with the car. More
Service was great. Had all tires replaced and wheels aligned + breaks replaced. One issue was a loaner car which had a damaged tire. Had all tires replaced and wheels aligned + breaks replaced. One issue was a loaner car which had a damaged tire. More
Brian was very diligent and thorough in diagnosing the check engine light on my 2024 GLC. It restored my confidence in my brand new vehicle! check engine light on my 2024 GLC. It restored my confidence in my brand new vehicle! More
They are always very helpful and attentive and timely with their communication and willing to accommodate with their communication and willing to accommodate More
Good experience at this dealer. The staff there are friendly, and the location is Convenient. The staff there are friendly, and the location is Convenient. More
Victor very professional and considerate. When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I prefer When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I preferred a sedan. He immediately changed the loaner to a sedan which I am more comfortable driving. More