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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,345 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,345 Reviews of Mercedes-Benz of Princeton - Service Center
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February 17, 2019
Perfection For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( an For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( and Harry before he retired) and all the staff are truly professionals. They have always gone the extra mile for any service that I have EVER needed. And always done it properly and reasonably. I wouldn't consider going anywhere else! More
by Director
February 17, 2019
Dealership services This dealer doesn’t have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicl This dealer doesn’t have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicle purchase/lease. Service department is very good! Staff friendly and efficient. More
by Larkinj92
Employees Worked With
February 16, 2019
Great Dealership Service department is very receptive. They are very open and are excellent at communicating what is going on with your car. I like how they text you u Service department is very receptive. They are very open and are excellent at communicating what is going on with your car. I like how they text you updates More
by Spungen
February 16, 2019
Courteous and professional service I've always been satisfied with the service at Mercedes Princeton. The personnel are competent and friendly. Service is done in a timely manner.. A lo I've always been satisfied with the service at Mercedes Princeton. The personnel are competent and friendly. Service is done in a timely manner.. A loner is always provided without charge. More
by Orca
Employees Worked With
February 13, 2019
Small but annoying electrical issue Electrical problem where four rear vehicle items suddenly quit working. No fuses failed. Service Rep Jeff diagnosed problem and arranged for repairs q Electrical problem where four rear vehicle items suddenly quit working. No fuses failed. Service Rep Jeff diagnosed problem and arranged for repairs quickly. MB Princeton service over twenty-five years has been top notch for me More
by Joep
Employees Worked With
February 13, 2019
I LOST TIME AND LOTS OF MONEY! I made reservation on line and spoke to rep. I was shuttled to mall and 1 1/2 hour later I received call call they had not started on car no because I made reservation on line and spoke to rep. I was shuttled to mall and 1 1/2 hour later I received call call they had not started on car no because no signature. I spoke to Robert and the work would be done.. Hours later I was asked about spark plugs for extra 600 plus more and air filter for 300 dollars more.. I opted for spark plugs ( i thought better for the car.. Work finally done at 3:30 and I spent 615.00 dollars more only after I asked for a discount. There happened to be a coupon for 75.00 dollars but nobody would help me with any of the discounts or said anything unless I said something. SO I paid double than what I had planned. Sorry and thank you would have been nice. Making the customer aware of specials would be good customer service. A bit disappointing. More
by aateddy
Employees Worked With
February 12, 2019
Superb service, as always The service is always perfect. I have never had a problem for 10 years now. It is my ninth leased car and this dealership never disappoints, never let The service is always perfect. I have never had a problem for 10 years now. It is my ninth leased car and this dealership never disappoints, never lets you down. And Brian McCoy is the best. More
by Adrian
January 30, 2019
Rober Lisi is very responsive to the customer needs I would like to say that -while I am disappointed in the software issues related to Mercedes remote start - Robert Lisi has been very responsive and h I would like to say that -while I am disappointed in the software issues related to Mercedes remote start - Robert Lisi has been very responsive and helpful. He is patient and thorough and demonstrates excellent follow-up. I initially contacted my sales representative Arno Orsini, who is also very responsive. Arno got on the issue immediately, connected with me Robert, and I am very happy with Robert's customer first approach. He is an asset to your organization. Best, Kelly More
by kadh
Employees Worked With
Other Employees :
Arno Orsini was my initial contact, he is an excellent representative.
January 27, 2019
Always puts Customer First The last few trips for services have been managed by Miguel and he is always pleasant, patient and efficient. I'm extremely pleased as usual with the The last few trips for services have been managed by Miguel and he is always pleasant, patient and efficient. I'm extremely pleased as usual with the service provided. Great Team! Christina Milano More
by christina milano
Employees Worked With
Reception Staff... always courteous, Miguel Cruz
January 23, 2019
Operational Instructions I stopped in for instruction on various functions and all was explained very clearly. Radio Navigation Heater all we’re gone over very clearly and up I stopped in for instruction on various functions and all was explained very clearly. Radio Navigation Heater all we’re gone over very clearly and upon departure I felt a lot more confident in my abilities to operate functions successfully. Thank you Lois Blaustein More
by Matco711
