Mercedes-Benz of Princeton - Service Center

Thank you for always good experience at your dealership. Friendly atmosphere and very knowledgeable and pleasant to do business with technical advisors. Thank y for always good experience at your dealership. Friendly atmosphere and very knowledgeable and pleasant to do business with technical advisors. Thank you again. More

Service Dropped car off for service and brakes. Andy always follows up promptly and explains thoroughly what the car needs. He is friendly and clear in his ap Dropped car off for service and brakes. Andy always follows up promptly and explains thoroughly what the car needs. He is friendly and clear in his approach. More

Service review My experiences with MB Princeton date to 2001. They have always been top-shelf in sales and service. Highly recommend and will continue my relatio My experiences with MB Princeton date to 2001. They have always been top-shelf in sales and service. Highly recommend and will continue my relationship there. More

Great experience. Very much enjoy dealing with Brian McCoy Brian McCoy always takes care of me. He is straight forward and knowledgeable. Good guy. Every time I go he is consistent and is great at communicatio Brian McCoy always takes care of me. He is straight forward and knowledgeable. Good guy. Every time I go he is consistent and is great at communication. More

GREAT Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my expe Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my experience very seemless . More

Excellent Service Great service as always! This is my 2nd time (besides regular service A & B) to bring my car back to "Mercedes-Benz of Princeton" service center. Great service as always! This is my 2nd time (besides regular service A & B) to bring my car back to "Mercedes-Benz of Princeton" service center. The 1st time is the engine light issue. Paul did a great job to get it fixed and clearly explained what's the problem to me. I can easily understand what's going on even though I do not have any mechanical knowledge. Because of the great service I have received from Paul, I keep bugging him if I feel the car is not in good condition. West, East, Paul is the best! More

My GLE was in for service. My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and I value his advice. More

Service Rep Jeff My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed th My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed this oil change could wait and he had my car washed even though no service was being performed that day. This is the type of customer service that always has me coming back to MercedesBenz if Princeton for my Mercedes needs. More

JJP 2019-05-14 Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get the same Service Manage that she used. Brian McCoy is by far the most thorough and professional Service Manager I have ever dealt with. What's the old saying - "...leave no stone unturned?" I had a very strange issue with my M-class, and Brian xxxx near disemboweled the vesicle in his attempt to solve the problem. Fortunately he found nothing, so we wrote it off as a fluke. But I was so impressed by his work ethic that I would recommend Princeton MB ANYONE. (As long as they get Brian for a Service Manager) More

Service A Excellent customer service Loaner car available without waiting Service information excellent Communication skillful Punctuation top notch Excellent customer service Loaner car available without waiting Service information excellent Communication skillful Punctuation top notch Attention to detail Attitude awesome Award winning service team More