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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,346 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,346 Reviews of Mercedes-Benz of Princeton - Service Center

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May 22, 2019

I am pleased with the service provided and staff. I have always received the best of service provided by staff and work completed on my Mercedes- Benz E-350. I have been working with Mercedez -Benz t More

by Challenge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
May 23, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting a wonderful review. We are happy that our sales and service team came together to provide you a great experience! Thank you for your continued business!~ Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

May 20, 2019

good service experience Miguel was very helpful. Kept in contact with me about the time it would take to service my car. My car was ready when Miguel said it would be and th More

by bluedevil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your review. We are delighted that Miguel was able to accommodate your needs in servicing your vehicle at Mercedes-Benz of Princeton!

May 20, 2019

excellent service! i had a scheduled maintenance for my 2016 Mercedes-Benz recently. First of all, front desk was very friendly. Service adviser Linda provided excellen More

by princetonjulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your awesome service review. We are glad that Linda was able to provide you an amazing service experience with your Mercedes-Benz. Thank you for your continued business!! Internet Manager jhobbs@mbprinceton.com

May 19, 2019

Good service experience It was a pleasant overall experience. We waited 1.5 hours for our first service after delivery of our new glc. Car felt a lot smoother post service. More

by MB-P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are very glad that Linda was able to provide you with excellent customer service in our Service Department. It sounds like you had a great experience!

May 13, 2019

2007 CLK convertible My experience with Princeton MB was absolutely wonderful. In and out the same day with the work done correctly and my car washed and sparkling. We a More

by BobWitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
May 20, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a review. We are very glad that Miguel was able to take care of your CLK service needs. If there is anything we can help you with in the future, please let us know! Thank you for your continued business!!

May 12, 2019

A Service Good service and accommodated me with a loaner auto. I would recommend this dealer.The staff was friendly and knowledgeable. The waiting area was comf More

by Bjazzy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your positive feedback. We are very pleased that Miguel was able to provide you with excellent customer service. It sounds like you had a great experience!

May 10, 2019

Painless service! We all dread taking our cars in for service, but this experience was seamless! They were ready for me when I arrived, I got a loaner for the day, and More

by Mesmera78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are delighted that Jeff was able to accommodate your needs in servicing your Mercedes-Benz! If there is anything we can help you with in the future, please let us know.

May 08, 2019

Service During my recent experience with your service department I left feeling very satisfied with the manner in which the service was handled. Brien, our s More

by walt,hol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are delighted that Brian was able to accommodate your service needs with your Mercedes-Benz. If there is anything we can help you with in the future, please let us know!

May 08, 2019

Sevice I went for service of my CLA 250 and was given a loaner car without any issue. Service was done in a timely manner and the whole experience was wonder More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are happy that Rubin was able to assist you in the purchase of your Mercedes-Benz. We are glad to give you a top notch experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

May 06, 2019

Excellent The service advisor Paul Karkenny was very helpful and explained me all the work details. The car was ready as promised. Thank you very much. More

by Joseph1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that Paul’s expertise helped you in your decision to service your vehicle at Mercedes-Benz of Princeton. It sounds like you had a great experience!

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