Mercedes-Benz of Princeton - Service Center

Great service Post card received before service appointment for $150 credit on service was a surprise and very welcome. Obviously used it. Service was timely and l Post card received before service appointment for $150 credit on service was a surprise and very welcome. Obviously used it. Service was timely and loaner appreciated. More

Excellent customer service Top notch excellent customer service. Trust and value the service and response to my concerns regarding the maintenance of c300. Great dealership = Top notch excellent customer service. Trust and value the service and response to my concerns regarding the maintenance of c300. Great dealership = excellent Service Dept. More

Great service This dealership and their employees have always provided wonderful service. I have been a customer for thirty years and always had top notch service a This dealership and their employees have always provided wonderful service. I have been a customer for thirty years and always had top notch service and assistance! More

Service Scheduling my service appointment was easy and quick with loaner car. Great customer service and my service manager was very polite despite the fact I Scheduling my service appointment was easy and quick with loaner car. Great customer service and my service manager was very polite despite the fact I found a scrape on my vehicle. she went through the pictures when I dropped it off we find out it was there prior before then. I was satisfied. The service was done at time schedule time. However, they need to improved there lounge area and snacks should in case you are with your kids. More

A service for my 2008 E class Scheduled an A service for my 2008 E class. No loaners were available, so I knew I had to wait. The experience was terrific. I was one of the first pe Scheduled an A service for my 2008 E class. No loaners were available, so I knew I had to wait. The experience was terrific. I was one of the first people to arrive and my car was finished within a two hour window. There were no issues and the service was done for the estimate that was quoted. Everyone at the dealership was courteous and professional. More

Excellent! The Service Department at Mercedes of Princeton consistently provides excellent service. I have a 2008 Merecedes S550 with 193,750 miles on it that J The Service Department at Mercedes of Princeton consistently provides excellent service. I have a 2008 Merecedes S550 with 193,750 miles on it that Jeff Hirthler and the team at Princeton has kept driving as good as new. I have recently ordered a 2020 Mercedes GLE from Mercedes of Princeton largely because of the Sales guidance provided by Arno Orsini and the excellent service provided by Jeff Hirthler. More

Exceptional service The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go o The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go out of their way to locate the problem or issue and make sure it's resolved to your satisfaction (and to their high quality standards). I've said many times that their service area is one of their best customer retention strategies. You almost look forward to coming back. More

Routine maintenance Great experience, as always with scheduled maintenance. The person scheduling my appointment was very accommodating and my service was completed as pr Great experience, as always with scheduled maintenance. The person scheduling my appointment was very accommodating and my service was completed as promised. The rep, Paul, was very helpful and took great care of me. I would highly recommend this dealership for sales and service. More

the customer really counts here ! Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates an Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates and times Competent mechanics - everything is explained ahead of all services and the work is completed on time Comfortable waiting room - snacks, beverages in a clean comfortable environment Curtesy van - for longer waits, the van will take you to a near-by restaurant and/or mall. Loaner vehicles are available if scheduled ahead of dropping off the vehicle Price - well, it is a Mercedes.... but the labor charges are fair More

First service of my GLE 350 The overall experience was very nice, the team not only did the first maintenance service but also performed the part recovery advised by Mercedes Ben The overall experience was very nice, the team not only did the first maintenance service but also performed the part recovery advised by Mercedes Benz to improve the performance of the car while still maintaining the same day delivery of my car. Thank you! More