Mercedes-Benz of Princeton - Service Center

Mercedes Benz of Princeton cares about its customers On a Friday, I was having an issue with my Sprinter and several warning lights lit up. This is our family vehicle which is handicap accessible for my On a Friday, I was having an issue with my Sprinter and several warning lights lit up. This is our family vehicle which is handicap accessible for my son. I called and brought the van to the dealership that afternoon and someone looked at it. They helped me tremendously and eased my worries. It was wonderful. More

GLC300 Service Excellent service dept. Quite a price for service and final price came in lower than quote. Prices are very reasonable. Never had an issue with serv Excellent service dept. Quite a price for service and final price came in lower than quote. Prices are very reasonable. Never had an issue with service. More

Good Experience The service department did a great job, it was I imagine very difficult. The defective parts were replaced albeit they were special ordered from Mer The service department did a great job, it was I imagine very difficult. The defective parts were replaced albeit they were special ordered from Mercedes Germany and not commonly a service item, therefore making their replacement a difficult task. More

service all went well, loaner was ready, car was finished on time and everyone involved was professional. I was good experience. I always speak of the dealer all went well, loaner was ready, car was finished on time and everyone involved was professional. I was good experience. I always speak of the dealership More

normal service plus Jeffery Hirtler was quit helpful and explained that additional items should be done beside the normal service. He also explained what the cost would b Jeffery Hirtler was quit helpful and explained that additional items should be done beside the normal service. He also explained what the cost would be for each item. More

Service Always great service. We always ask for Victor. He is the reason we use this location .he always isfriendly,courteous, helpful and knowledgeable. Gr Always great service. We always ask for Victor. He is the reason we use this location .he always isfriendly,courteous, helpful and knowledgeable. Great experience More

Recall Service department employees was very pleasant and knowledgeable , this was my first time coming here. Wait was a little longer than i thought it wou Service department employees was very pleasant and knowledgeable , this was my first time coming here. Wait was a little longer than i thought it would be but over all i was very satisfied with service. More

Air bag recall After receiving a recall notice to replace the air bags on my 2010 MB 300c4matic, I scheduled an appointment, dropped the car off in the morning and i After receiving a recall notice to replace the air bags on my 2010 MB 300c4matic, I scheduled an appointment, dropped the car off in the morning and it was done later that day. I could not see any signs of the repair, and the car was washed also. Well done! More

Excellent service experience 10k Service performed and as expected Friendly and thorough staff at reception and advisor ; good follow up after visit incl recall notice to prepar 10k Service performed and as expected Friendly and thorough staff at reception and advisor ; good follow up after visit incl recall notice to prepare for More

Great Customer Service Efficient, timely, helpful in operation of loaner car, Received call that car was ready as soon as it was completed.. i felt very confident in Victo Efficient, timely, helpful in operation of loaner car, Received call that car was ready as soon as it was completed.. i felt very confident in Victor’s handling of my service More