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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,367 Reviews of Mercedes-Benz of Princeton - Service Center

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November 18, 2019

1st Service experience for 2019 S-560 Very nice experience. Jeffrey was very good and explained very clearly the things those will be performed and the the time it will take. It was ver More

by cvaidya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars for Jeff!!!! If there is anything we can help you with in the future, please let us know. Thank you for your continued business!! Joseph Hobbs Internet Manager

November 17, 2019

Very Good Service Best Dealership around. They are very professional and very helpful in offering the best type of service required for our car. They use sound judgemen More

by joeaugest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 16, 2019

Tom and Robert were great. They went above and beyond to get me a car I wanted. I am very happy with the device from Princeton. More

by ga
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 14, 2019

I dealt with Linda a few times. She was very helpful and informative in serve and Brian mcCoy mostly, great people great service. Vasil is an excellent sales person and Robert is a great teacher More

by Judyzecher
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Mercedes-Benz of Princeton responded

Thanks for your five-star review! It's wonderful to hear that our team was great, as well as professional and helpful. It's also terrific to know that they were was able to make the process easy. We look forward to seeing you again!

November 12, 2019

My Takata Air Bag replacement appointment went very well. Everyone was courteous and professional. Service was done in a timely manner. Service Representative Paul apologized because it took a little l More

by elliesilvestro
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Paul has provided you with such excellent assistance. We appreciate you servicing with us, and hope that you are going to enjoying your new Mercedes-Benz!

November 12, 2019

I was very impressed with the way my service appointment was handled. Jeff, was very personable, professional and answered my questions. The service on my car was done in a timely manner. All the staff was More

by Cawaii
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your business, Cawaii! Customer service is always our goal. Jeff will be glad to know that you appreciate their services. We look forward to your future visits. Have an amazing day!

November 11, 2019

Professional, friendly and knowledgeable service. Customer centric. Happy with the service provided would most definitely recommend them to colleagues and friends. Keep up the good work. More

by Jdougan
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thanks for your five-star review! It's wonderful to hear that Miguel was great, as well as professional and helpful. It's also terrific to know that they were was able to make the process easy. We look forward to seeing you again.

November 11, 2019

perfect experience Outstanding service,, Brian was very helpful & service was completed as advised, on time as I waited in the lounge . Also to my surprise my car was More

by tony dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Tony, Thank you for the 5 stars for Brian!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 11, 2019

Fantastic + well done! Great dealership full of people who care about your time and money and work with you to find the right car, even if that means finding the car somewhe More

by Dell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Miguel Cruz
Nov 12, 2019 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again.

November 10, 2019

The service quote was given as 595 at drop off but later was told the price is high as my car is Bluetec diesel. Why don’t the service manager check what car he is taking in before giving the quote. Thank More

by Rao
Recommend Dealer
No
Employees Worked With
Andrew Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Rao, I am sorry for the confusion. You are correct, Andy should have looked up the Vin# before quoting you the price. As you know on a BlueTec diesel engine the Ad Blue solution is the reason for the high cost and depending on your driving the amount will vary. Thank you for being a loyal customer. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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