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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,274 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,274 Reviews of Mercedes-Benz of Princeton - Service Center

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July 03, 2019

Service review My experiences with MB Princeton date to 2001. They have always been top-shelf in sales and service. Highly recommend and will continue my relatio More

by ATM 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! We are glad that our team was able to arrange a exceptional service experience!

June 25, 2019

Great experience. Very much enjoy dealing with Brian McCoy Brian McCoy always takes care of me. He is straight forward and knowledgeable. Good guy. Every time I go he is consistent and is great at communicatio More

by Dingy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! We are glad that our team was able to arrange a exceptional service experience!

June 24, 2019

GREAT Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my expe More

by Savitri Persaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! We are glad that our team was able to arrange a exceptional sales and delivery experience. If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

June 20, 2019

Excellent Service Great service as always! This is my 2nd time (besides regular service A & B) to bring my car back to "Mercedes-Benz of Princeton" service center. More

by KyleT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Jul 02, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write an excellent review. If there is anything we can help you with in the future, please let us know. Thank you for your continued business!~ Joseph Hobbs...

June 09, 2019

My GLE was in for service. My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and More

by pblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Mercedes-Benz of Princeton responded

We appreciate that you took the time to write a 5 star service review. We are glad that Jeff was able to arrange a exceptional service experience. If there is anything we can help you with in the future, please let us know. Thank you for your business!!

May 28, 2019

Service Rep Jeff My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed th More

by MercedesMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the excellent service review. We are happy that Jeff's expertise helped provide you with a delightful service appointment for your Mercedes-Benz. Thank you for your continued business!!

May 26, 2019

JJP 2019-05-14 Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get More

by CPTJJP47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the excellent service review. We are happy that Brian helped you service your Mercedes-Benz! We are glad to provide you with a delightful servicing experience! Thank you for your continued business!

May 25, 2019

Service A Excellent customer service Loaner car available without waiting Service information excellent Communication skillful Punctuation top notch More

by Trying to Harp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
May 25, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the excellent service review. We are happy that Paul's expertise helped provide you with a delightful service appointment for your Mercedes-Benz. Thank you for your continued business!!

May 22, 2019

I am pleased with the service provided and staff. I have always received the best of service provided by staff and work completed on my Mercedes- Benz E-350. I have been working with Mercedez -Benz t More

by Challenge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
May 23, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting a wonderful review. We are happy that our sales and service team came together to provide you a great experience! Thank you for your continued business!~ Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

May 20, 2019

good service experience Miguel was very helpful. Kept in contact with me about the time it would take to service my car. My car was ready when Miguel said it would be and th More

by bluedevil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
May 20, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your review. We are delighted that Miguel was able to accommodate your needs in servicing your vehicle at Mercedes-Benz of Princeton!

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