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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,367 Reviews of Mercedes-Benz of Princeton - Service Center

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November 24, 2019

Although it was pretty busy and I had a longer than expected wait, Brian McCoy was very professional and courteous. He took his time explaining everything to me and offered great advice. More

by joi
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars for Brian!!!! If there is anything we can help you with in the future, please let us know. Thank you for your continued business!! Joseph Hobbs Internet Manager

November 24, 2019

A Service Service provided as expected. Professional and courteous. No issues. Jeff was excellent about staying on top of things. The dealership was clean. The More

by Fatmatt0116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Mercedes-Benz of Princeton responded

Thank you so much for the 5 star review for Jeff!!!

November 23, 2019

Best Service Center We currently own two new Mercedes Benz vehicles. Would not take our vehicles anywhere else for service. Jeff if the absolute best. Goes out of his w More

by Marianneverde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying, and servicing experience!

November 22, 2019

Prompt Service Just an "A" service for my wife's car but technician discovered a "bubble" in one tire which would have caused a flat in the near future. Tire was in More

by mksmithjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Mercedes-Benz of Princeton responded

Thanks for your five-star review! It's wonderful to hear that Brian and Robert were great, as well as professional and helpful. It's also terrific to know that they were was able to make the process easy. We look forward to seeing you again.

November 20, 2019

I worked with Robert to help me pair my phone and set up my remote start he did a great job and he is a real asset! More

by Ek
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 19, 2019

Overall experience Staff, for the most part, courteous.I appreciate the integrity of Miguel, his friendly, yet professional explanation clarity of the problem and sol More

by charlesandrew2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz, Ana Rivera
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Miguel and Ana were able to provide to you an exceptional Mercedes-Benz of Princeton service experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 18, 2019

Andy is the best!!! Always so helpful and prompt and communicates well. I really appreciate his advice and he really goes the extra mile making my visit seamless. More

by Katokerlin
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars for Andy! We are so excited that our service team was able to provide to you an exceptional experience! We appreciate your commitment to our dealership!!

November 18, 2019

Called with a issue with my car thought it would take a few days to fix..it was handled the next day paul is always excellent handling my vehicle More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your business. Customer service is always our goal. Paul will be glad to know that you appreciate his services. We look forward to your future visits. Have an amazing day!

November 18, 2019

Treated well, Linda understands what needs to be done.Nice nice people, competent service, met the schedule. the waiting area could use an updating with better food very dependable. I only deal with Linda for More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying, and servicing experience!

November 18, 2019

Received top notch experience by the service executive. Provided details and updates through the whole process. Definetly recommend friends and family to princeton benz for any of their service or new cars More

by Jay
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Nov 19, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your terrific review for Paul!!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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