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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,367 Reviews of Mercedes-Benz of Princeton - Service Center
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December 02, 2019
Service A I went for a Service A, which I reserved online. However when I went there my reservation didn't show up in the system. My service manager promised to I went for a Service A, which I reserved online. However when I went there my reservation didn't show up in the system. My service manager promised to service my car. Though I had to wait there for 2 hours I am happy with the service. It would have been nice if the online reservation showed up in the system and I'd have got a rental car as requested instead of waiting there for the service. More
by vani201
Employees Worked With
December 02, 2019
another fine job by your Mercedes men in action Came in for "B" service and was immediately taken care of by my service adviser, Jeff Hirtler. Service was completed in several hours and Jeff advised Came in for "B" service and was immediately taken care of by my service adviser, Jeff Hirtler. Service was completed in several hours and Jeff advised me of all concerns discovered during servicing."Razz" in parts was also very helpful during my visit. Another quality job by the Mercedes men. More
by hacksaw 357
November 30, 2019
The service department is outstanding. Everything was completed effortlessly. I highly recommend Mercedes Benz of Princeton for servicing your Mercedes. All the employees that I worked with represented completed effortlessly. I highly recommend Mercedes Benz of Princeton for servicing your Mercedes. All the employees that I worked with represented the company well. More
by k4p1j7h6
Employees Worked With
Miguel Cruz
November 28, 2019
I came to the dealership to have plates put on the car but there was also a small sharp piece of metal laminate lifted up on the center consul. I pointed it out to my sales associate Alex and he immediate but there was also a small sharp piece of metal laminate lifted up on the center consul. I pointed it out to my sales associate Alex and he immediately brought the car into the breezeway and contacted Service. That’s when I met Jeff who checked for A new part and replaced it while I waited More
by Anton
Employees Worked With
November 28, 2019
MERCEDES IS BEST A+++ Pleased with my time ... they took the time and had me in and out. Good and friendly sales staff, who were willing to help me, even though I did not b Pleased with my time ... they took the time and had me in and out. Good and friendly sales staff, who were willing to help me, even though I did not buy my car there, in the first place. Mercedes builds the best cars, just make sure to go to a reputable dealer, like this one in Princeton. More
by Raj
November 26, 2019
Enjoyment 1st Rich was very kind in setting up my phone to the car last week. 2nd He showed apple carplay and how to use the navigation. Highly recommend , enti 1st Rich was very kind in setting up my phone to the car last week. 2nd He showed apple carplay and how to use the navigation. Highly recommend , entire dealership. More
by Yellow Q
Employees Worked With
November 26, 2019
Pleasurealbe experience Mercedes knows how to treat their customers. From service to sales, every time I come back I am pleased with how they treat me and my family members. Mercedes knows how to treat their customers. From service to sales, every time I come back I am pleased with how they treat me and my family members. Customer service truely makes this dealership stand out. More
by locktner
Employees Worked With
Other Employees :
Thomas Knobloch SR
November 25, 2019
Great First Experience I had my car towed in because of an ignition switch problem. Miguel couldn't have been more helpful and professional and even gave me a loaner car! Co I had my car towed in because of an ignition switch problem. Miguel couldn't have been more helpful and professional and even gave me a loaner car! Compared to my experience at another Mercedes dealership, this experience was seamless and I will definitely be a future customer! More
by KEnglish
Employees Worked With
Miguel Cruz
November 25, 2019
Great Service Andy Horn was great! He handled the service, the loaner vehicle and follow up just they way we have come to expect from Mercedes Benz of Princeton Andy Horn was great! He handled the service, the loaner vehicle and follow up just they way we have come to expect from Mercedes Benz of Princeton More
by Jcppvh
Employees Worked With
November 25, 2019
The service experience is first rate from the minute you approach the Service Desk through the consult with the Service Rep through the exit process. approach the Service Desk through the consult with the Service Rep through the exit process. More
by dfbrent
Employees Worked With
