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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,367 Reviews of Mercedes-Benz of Princeton - Service Center
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December 12, 2019
The Best As soon as my "auxiliary battery malfunction" message came on, I called and was put in right away. Your wonderful Paul explained everything to me, ga As soon as my "auxiliary battery malfunction" message came on, I called and was put in right away. Your wonderful Paul explained everything to me, gave me hints to keep it from happening again, and had me driving away in a spotless car within a few hours. More
by dhcall
Employees Worked With
Paul Karkenny
December 12, 2019
This issue was fixed after the third attempts. This is the first time I interacted with Paul, he was very helpful in fixing the problem. Really appreciate it. the first time I interacted with Paul, he was very helpful in fixing the problem. Really appreciate it. More
by Mercedes
Employees Worked With
Paul in services, 5+ star , Miguel Cruz
December 12, 2019
Dashboard LCD issue Within 15 minutes I was provided a solution to my problem without having to go to the dealer or schedule an appointment. Best service that I have ever Within 15 minutes I was provided a solution to my problem without having to go to the dealer or schedule an appointment. Best service that I have ever received from a dealership. More
by jadams24
Employees Worked With
December 11, 2019
Excellent Service! Paul E. Karkenny is an excellent Service Consultant, and he always takes good care of my vehicles. Of course, it is better to purchase new cars from Paul E. Karkenny is an excellent Service Consultant, and he always takes good care of my vehicles. Of course, it is better to purchase new cars from this dealership. I have already purchased 4 new Benz cars from this dealership since 2007. More
by richgfu
December 10, 2019
Great sevice Side mirror had to be repaired. Paul was my service person. Because of him I was able to wait for the repair and didn't need to take a loaner. I wa Side mirror had to be repaired. Paul was my service person. Because of him I was able to wait for the repair and didn't need to take a loaner. I was very satisfied! More
by maryloukramli
December 08, 2019
Princeton Benz Polite experience..the only thing is that I didn't get another car while my car was in service otherwise I am happy with service Polite experience..the only thing is that I didn't get another car while my car was in service otherwise I am happy with service More
by drhh2006
Employees Worked With
Miguel Cruz
December 07, 2019
Stopped by with a flat (no appt.). 1 hour later, back on the road! Great service and super-nice people!! This is the second time this has happened to me and both experiences were consistent. the road! Great service and super-nice people!! This is the second time this has happened to me and both experiences were consistent. More
by RJF
Employees Worked With
Miguel Cruz
December 06, 2019
Headlight bulb replacement Made appointment on-line the night the headlight bulb went out for the next morning. Went to appointment and it was repaired within an hour. Made appointment on-line the night the headlight bulb went out for the next morning. Went to appointment and it was repaired within an hour. More
by tpflanaganjr
Employees Worked With
December 03, 2019
Great service Very pleased with the dealership and service personnel. The waiting room pleasant and both receptionist and service person Lisi was excellent with us Very pleased with the dealership and service personnel. The waiting room pleasant and both receptionist and service person Lisi was excellent with us. Joe Jenci More
by jjenci
Employees Worked With
December 03, 2019
Excellent service Andrew took care of a check engine light issue and a low coolant issue. He was very professional and timely with the service. We will always come back Andrew took care of a check engine light issue and a low coolant issue. He was very professional and timely with the service. We will always come back. More
by justdrzal
Employees Worked With
