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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

About
Employees
Reviews
4.9
1,309 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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Call Service Center (609) 771-8040

2910 U.S. 1

Lawrence, NJ

08648

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1,309 Reviews of Mercedes-Benz of Princeton - Service Center

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May 20, 2024

As always Jeffery Hirtler provides excellent advice and ensures the service goes smoothly each time. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible service review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 16, 2024

Victor Rivera was very kind and helpful. I got my flat tire repaired very quickly. More

by BLou123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 14, 2024

Victor Rivera was nice, kind, and helpful. The other staffs I interacted with were also friendly. No problem with the dealer at all. Exceptional quality service as expected. More

by sy111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 12, 2024

Excellent service ! Brian, my service advisor was very helpful in advising me in, not only the work that needed to be done, but also recommended the sway bar replacement More

by monjit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 10, 2024

My husband and I have been dealing with this dealership for years since 2003. Everyone is always pleasant from the receptionist, to the dropping off gentleman, and the parts representatives and sales team More

by Tina P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony D
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May 11, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 07, 2024

Great service and attentive to the details. Provided loaner car and advise for the future More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2024

Excellent customer service. Best communication. Road side assistance was great. Will recommend to friends and family. More

by Shiv Sahni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Mercedes-Benz of Princeton responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2024

Always courteous, professional and efficient. The team at Princeton has never disappointed when taking care of our service needs. More

by mrliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 04, 2024

Took care of the service needs nicely . Nice environment. Manager of Service is very knowledgeable. More

by Ramesh.r.kuppusamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2024

Your Roadside Technician, Chris, was Knowledgeable, Quick and very Professional! He had all the parts and tools to finish quickly! Thank You for employing good people! More

by mbclk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, the roadside tech
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Apr 30, 2024 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our service and roadside team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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