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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,367 Reviews of Mercedes-Benz of Princeton - Service Center
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February 15, 2020
Brian McCoy was terrific in ordering tire not in stock and getting it ready for me by that nite. He went above & beyond. Thank you and getting it ready for me by that nite. He went above & beyond. Thank you More
by Ruthuibe
Employees Worked With
February 15, 2020
Thank you very much; the service was great, response time was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. More
by CarMB
Employees Worked With
Paul Karkenny, Miguel Cruz
February 15, 2020
VERY Good repait servivce VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service. and ask for status. I don't think this is go .. We all get busy, however it is responsibilty of customer service department to notify customer., it may take only two minutes. Further, my window glass can't close and ask for early appointment. due to weather condition, however Customer service give me two weeks appointment. That is no good. I believe if it is regualr repair appointment , I am ok with it, You may need to train your customer service employee, so they can understand which one consider as emergency work.. It took only around two hours to fix it and I waited two weeks. for appointment. More
by Rosan1
Employees Worked With
February 13, 2020
EXCELLENT SERVICE! Paul went above and beyond to make sure my repair service experience was exceptional! I really liked the convenience of the texting and online secure Paul went above and beyond to make sure my repair service experience was exceptional! I really liked the convenience of the texting and online secure payment and e-signature. More
by Lynette J.
Employees Worked With
Paul Karkenny
February 12, 2020
The service is good and well organized. The waiting was not long and food is decent. I really enjoy the whole service with the dealership! not long and food is decent. I really enjoy the whole service with the dealership! More
by FangZhang
Employees Worked With
Other Employees :
Paul Karkenny, Miguel Cruz, Ana Rivera
February 08, 2020
GLK 350 The vehicle GLK 350 was serviced for recall of airbags - very prompt and excellent service ! Thanks to Victor for always being exceptional with his c The vehicle GLK 350 was serviced for recall of airbags - very prompt and excellent service ! Thanks to Victor for always being exceptional with his customer service. More
by ravidynasty
Employees Worked With
February 08, 2020
Mercedes of Princeton is the best for service no matter what the problem is. They are thoughtful and respond quickly to any questions or issues. what the problem is. They are thoughtful and respond quickly to any questions or issues. More
by Debsionne
Employees Worked With
February 05, 2020
superb! no hassle from start to finished. Linda Tague, very knowledgeable, very professional, no issue keep up the good work 100% and that show you that when you have a happy employee you will Linda Tague, very knowledgeable, very professional, no issue keep up the good work 100% and that show you that when you have a happy employee you will have a happy customers. More
by ccuetojr
Employees Worked With
February 04, 2020
Very Professional service representative This was my first time bringing my car in for service, the representative was very knowledgeable and helpful and most importantly made me feel like I This was my first time bringing my car in for service, the representative was very knowledgeable and helpful and most importantly made me feel like I wasn't going to be taken for a ride! I definitely will be bringing my car back for service Thanks Dwight McEwen More
by mcewen
Employees Worked With
Paul Karkenny
February 04, 2020
Good service, not great Love the service write up team, they are always very professional, my issue is with the Mercedes pre-paid service , you are never left with any type Love the service write up team, they are always very professional, my issue is with the Mercedes pre-paid service , you are never left with any type of service report on the safety check, i.e. tire wear, brake pad life left ect. All dealers do this, but this one never has!!!! More
by Larkinj92
Employees Worked With
