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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,367 Reviews of Mercedes-Benz of Princeton - Service Center
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March 05, 2020
Very professional. Claim was handled very quick and on time. The technician who answered my call was very friendly, professional, and efficient. Excellent experience from the time I place the phone cal time. The technician who answered my call was very friendly, professional, and efficient. Excellent experience from the time I place the phone call to the service received. More
by Nicole
Employees Worked With
Deshawn
March 03, 2020
Always a pleasure I appreciate the quality of service received at Mercedes-Benz of Princeton. Thanks for getting me in and out on short notice. Victor you rock! I appreciate the quality of service received at Mercedes-Benz of Princeton. Thanks for getting me in and out on short notice. Victor you rock! More
by theskylight
Employees Worked With
Other Employees :
Miguel Cruz
March 01, 2020
Miguel is always professional and a pleasure to deal with. He explained what services I needed in detail and kept me informed daily on the progress of the repairs. I will continue to bring my cars here with. He explained what services I needed in detail and kept me informed daily on the progress of the repairs. I will continue to bring my cars here for service. More
by Gigi
Employees Worked With
Miguel Cruz
February 28, 2020
Povided right services based on facts after listening to customer's complaints to care customer wearing customer's shoes. It could be better if they are not too busy not to wait for long time to make appoin customer's complaints to care customer wearing customer's shoes. It could be better if they are not too busy not to wait for long time to make appointment and loaner car. More
by KJ
Employees Worked With
February 27, 2020
Responsive, considerate and friendly. Excellent repair work. Outstanding professionals. Got an immediate service appointment. Brian McCoy is an outstanding service advisor. Always pleasant and helpful. work. Outstanding professionals. Got an immediate service appointment. Brian McCoy is an outstanding service advisor. Always pleasant and helpful. More
by richord
Employees Worked With
February 24, 2020
Service with a smile The service staff is very nice and helpful. I am not sure why they can't figure out how to fix my vehicle. They say nothing is wrong, then 1 month lat The service staff is very nice and helpful. I am not sure why they can't figure out how to fix my vehicle. They say nothing is wrong, then 1 month later, we fixed it. Then it isn't fixed. Not really sure WHY they can't figure it out. More
by MB service
Employees Worked With
February 21, 2020
Very pleasant experience. I love that they have women in roles other than secretary. Nice waiting area, coffee, snacks & bathroom available. Getting a loaner car is a must since it often is longer than expe roles other than secretary. Nice waiting area, coffee, snacks & bathroom available. Getting a loaner car is a must since it often is longer than expected to do the work. More
by mjhyncik24
February 20, 2020
Good service and fast help. Everytime i come in, they are quick and right around the estimate. Atmosphere could be better but is good enough compared to other brands. quick and right around the estimate. Atmosphere could be better but is good enough compared to other brands. More
by NO
February 19, 2020
Caring. Tries to solve your problems effeciantly and quickly Brian McCoy is the best service writer I have ever had. He knows his stuff. He listens to you and knows what needs to be done. He is the reason my nex Brian McCoy is the best service writer I have ever had. He knows his stuff. He listens to you and knows what needs to be done. He is the reason my next car will be from Mercedes-Benz of Princeton. You get what you pay for! More
by Dr.Lou
Employees Worked With
February 18, 2020
I was totally happy with the service.. they were very professional. I will be definitely be back for service. by the matter of fact I have an appointment for the 28th of this month!! professional. I will be definitely be back for service. by the matter of fact I have an appointment for the 28th of this month!! More
by Keith
Employees Worked With
Paul Karkenny
