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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,367 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,367 Reviews of Mercedes-Benz of Princeton - Service Center

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March 15, 2020

GLC300 Outstanding professional service, we sincerely appreciate the time you spent with us on that friday. It is clear that anyone owning a Mercedes Benz I More

by vijay237
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 14, 2020

Work is aways done well. Service advisors well versed and pleasant to work with. Wait area is clean with comfortable seating. Have been a customer for 17 years More

by Ray
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that our team was able to make your service painless! Good luck with your new Mercedes-Benz! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 13, 2020

Service is always excellent. I do not have to wait long and a loaner car is provided making it very convenient to have my car serviced. More

by kristhu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Karkenny
Mar 13, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 13, 2020

Great experince Went last week to drop my C300. Upon arrive my loaner is already there waiting. I was in and out. Miguel Cruz is very friendly and professional. I had More

by MikeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Mar 13, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 12, 2020

This feedback is for my overall experience and not an individual. MB of Princeton tried to solce the issue with our car but failed all 3 times. They did not even bother to respond to my latest email. Hen More

by avijit_mitra
Recommend Dealer
No
Employees Worked With
Robert John Lisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2020

I cannot say enough good things about the professionalism and excellent service I always receive from service advisor Miguel Cruz. The best service department of any dealership I have used, and I have owned More

by Mrslmgreen
Recommend Dealer
Yes
Employees Worked With
Tom Trovas, Miguel Cruz
Mar 09, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 08, 2020

Wonderful!!!!! Rich was wonderful. Nice young man who is helpful and patient. Dealership is nice and clean. Overall good experience. Would recommend to freinds and f More

by Johnson
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 06, 2020

Robert is a true MB & MB PRINCETON ambassador. He is professional, knowledgeable, very willing to go the extra mile as well as quite friendly. With Paul coordinating my expedited service and Robert’s p More

by dewey1836
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Karkenny
Mar 09, 2020 -

Mercedes-Benz of Princeton responded

We are very pleased that our sales team were able to make the purchase, and delivery experience for your Mercedes-Benz an amazing one!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 05, 2020

I have been dealing with Princeton, Mercedes-Benz for two years. I have been completely satisfied with their attention to detail and customer service. I look forward to continuing our relationship in the yea More

by tkreavy
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our sales team were able to make the purchase, service and delivery experience for your Mercedes-Benz an amazing one!! Thank you for your awesome review!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 05, 2020

I didn't get to see what was done or the effect on driving, a couple of screws and boats changed for possible rust, recall from Mercedes. Customer service is great, scheduling service is fast and conv More

by Jide ojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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