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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,368 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,368 Reviews of Mercedes-Benz of Princeton - Service Center

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March 26, 2020

Staff was very helpful and I was happy that they fixed it while I waited. Having the car washed and vacuumed was appreciated. Good Job More

by Kevin Stanford
Recommend Dealer
Yes
Employees Worked With
Valets that tag the car and also washed the car. They should be recognized , Miguel Cruz
Apr 27, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 24, 2020

professional, caring, accommadating. The Dealership is a staple in the community, for quality, professionalism, and the staff is great. Thinking of trading my car in to drive one of their More

by willalloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Karkenny
Mar 25, 2020 -

Mercedes-Benz of Princeton responded

Will, Thank you for the great review on our Service Dept.Team.

March 24, 2020

Service for window not lowering Came in for servicing the driver side window that was not working. Lynda took real good care of us and we were out the door in an hr with the problem More

by aymentoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Mercedes-Benz of Princeton responded

Very nice review on Linda one of our Service Advisors, Thank you.

March 24, 2020

The visit was very professional, every thing was explained and service was done within the time that was quoted.I would return again for other service More

by vdfren334
Recommend Dealer
Yes
Employees Worked With
Linda Tague
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Mar 25, 2020 -

Mercedes-Benz of Princeton responded

Thank you for the nice words about our Service Dept.

March 22, 2020

Great service and attention provided based on my requests. Car was carefully checked per my request. Replacement part done as it was determined to be the issue. More

by Aldifante
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to complete a review on Jeff!

March 20, 2020

Service is great ! Excellent experience over all. Will give great scores for all on this review. He was great and went to great length to assist. Translated is thee my More

by savetrees8
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Ana Rivera
Mar 20, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a great 5 star review!!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 19, 2020

Excellent Service! Excellent service as usual! Victor has been my Service Advisor for many years; he goes out of his way to make sure that my cars are taken care of, and More

by NIli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that our team was able to make your service painless! Good luck with your new Mercedes-Benz! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 19, 2020

satisfaction of an old customer. I am a customer since 1983 and have bought several cars, used service department regulary and referred several friends. I have been very satisfy and w More

by farzadmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Trovas
Mar 20, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that our team was able to make your service painless! Good luck with your new Mercedes-Benz! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 17, 2020

Brian mccoy was very helpful and always available.work was completed in a timely fashion. Very happy with the work and sercice. Would recommend brian and rhe whole service dept. Over and over again. More

by Marcus
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review! It is a pleasure to hear that you had a great five star experience with or service team! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

March 16, 2020

Great Job Again your service department did an exceptional job servicing my CLS. I have used your dealership for a number of years and found it to be one of th More

by berniewood50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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