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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,309 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,309 Reviews of Mercedes-Benz of Princeton - Service Center
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June 07, 2024
Outstanding customer service and maintenance, as always. Many thanks to Mr. Andy Horne, service advisor. Many thanks to Mr. Andy Horne, service advisor. More
by Makooi
June 03, 2024
As always, I was given great and efficient service by a very friendly team. The communication was also excellent. very friendly team. The communication was also excellent. More
by rtraub
Employees Worked With
June 03, 2024
Exceptional Cu7stomer Service and communication. Not a big fan of the Loaner Policy as my car that was being serviced/diagnosed is a Mercedes, just not purchased at the dealership. Very enjoyable Not a big fan of the Loaner Policy as my car that was being serviced/diagnosed is a Mercedes, just not purchased at the dealership. Very enjoyable experience and Nick is Awesome...Scheduled a courtesy driver to get to a meeting and back to the dealership to pick up my vehicle. More
by ttwhitmore
Employees Worked With
June 03, 2024
I am always treated with respect and as a valued customer. The entire team is friendly and professional. Linda is an excellent service advisor. customer. The entire team is friendly and professional. Linda is an excellent service advisor. More
by diane
Employees Worked With
June 03, 2024
Outstanding 50k mile maintenance service by Victor Rivera and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! More
by samasu
Employees Worked With
June 02, 2024
Very knowledgeable staff, great service. Prompt service. Service gave detailed description of service. It was comfortable experience Prompt service. Service gave detailed description of service. It was comfortable experience More
by stevejones1020
Employees Worked With
June 02, 2024
I have always been treated with respect and kindness when dealing with this Mercedes dealership. dealing with this Mercedes dealership. More
by roselynlcdgrl
Employees Worked With
May 30, 2024
Great sales and service departments. White glove service across the board. Arno from sales is great to deal with. Jeff from service is very attentive and understanding. White glove service across the board. Arno from sales is great to deal with. Jeff from service is very attentive and understanding. More
by marwanchouha
May 26, 2024
I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been consistently accessible, polite, responsive and competent. Andy Horne, my service advisor going on 10 years, has provided 5-star management of my service (currently on a 2008 CLK350 bought at MBoP and an 2013 E350) and the hands-on people in the shop have produced 5-star results. More
by raleshirew1
Employees Worked With
Other Employees :
Syris Austin
May 24, 2024
It was great working with Jeffery Hirtler. He understands the customer and takes care of them. Good job, Jeff, and keep it up!! My car has always been in good shape, and I attribute its suc He understands the customer and takes care of them. Good job, Jeff, and keep it up!! My car has always been in good shape, and I attribute its success to the Mercedes team at Princeton. More
by nair.08
Employees Worked With
