Mercedes-Benz of Princeton

Friendly, helpful, both in sales and service...very knowledable. Would never buy any other car but a Mercedes (now on my second, fist a ML suv most recently a "certified pre-owned" CLK cabriolet). Wo knowledable. Would never buy any other car but a Mercedes (now on my second, fist a ML suv most recently a "certified pre-owned" CLK cabriolet). Would not purchase elsewhere, unbelievable service and sales. More

Dale Cook has been our MB Princeton sales consultant for the past eight years providing us great service and advice on a num her of Mercedes models. For instance, Dale advised us of the rollout of a seven the past eight years providing us great service and advice on a num her of Mercedes models. For instance, Dale advised us of the rollout of a seven passenger SUV with full legroom in the third row (the GL 450), lacking in many SUVs. We eventually chose the GL 450 which suited our requirements. He is responsive to our inquiries and respectful of our time. He portrays total professionalism, showing none of the arrogance displayed by other sales consultants we've encountered at other dealerships. More

I purchased a ML350 from MB of Princeton. Paul Lai our sales consultant is a professional, dedicated and knowledgeable sales person. He provided an excellent service at a great price. Paul realixed early sales consultant is a professional, dedicated and knowledgeable sales person. He provided an excellent service at a great price. Paul realixed early on that I was a serious buyer and price conscious. Overall my experience with Paul was excellent. In addition Paul got us a great price on trade in. All paperwork on the transaction was completed efficiently. I would highly recommend Paul Lai to all my friends and acquaitances. He understands customer needs and work accordingly. ABSOLUTELY GREAT EXPERIEINCE!!!! More

My husband and I had a great experince yesterday. Paul patiently answered all our questions.thank you Paul for appriciating our business, being respectful,your professional treatment and going above and b patiently answered all our questions.thank you Paul for appriciating our business, being respectful,your professional treatment and going above and beyond to ensure that we were completely satisfied.It was very nice to do business with you. I would ONLY recommend HIM to my friends,and in the future i would only do business with him.Paul Lai was exactly what every salesman should be. More

Overall we found the dealership to be relaxed and friendly. Paul was great to work with and gave us a good deal.Will not hesitate to go back for the next car. friendly. Paul was great to work with and gave us a good deal.Will not hesitate to go back for the next car. More

Paul was a committed sales associate- explaining and patiently answering all of our questions. He paid great attention to detail- one such example was when we had to cancel our appt. to look at a car-he patiently answering all of our questions. He paid great attention to detail- one such example was when we had to cancel our appt. to look at a car-he actually came to us! He made us feel valued and special throughout the process- always one step ahead and excellent follow up! Previously loyal BMW owners, Paul was the reason we came to Mercedes! Jill and Greg More

Our recent experience with getting a new car was wonderful. Thanks to our salesman, Thomas Trovas at Mercedes Benz of Princeton, it took us only 20 minutes to work out the deal for a new Mercedes. wonderful. Thanks to our salesman, Thomas Trovas at Mercedes Benz of Princeton, it took us only 20 minutes to work out the deal for a new Mercedes. We reached the dealership 30 minutes before closing time on Saturday, test drove the car for 10 minutes and by closing time we had an agreement on a price. Mr Thomas Trovas was very cordial and gave us his best possible deal without any hassles. I certainly would recommend Thomas to anyone who is in the market for a new Mercedes. He seems to be extremely knowledgeable and took time to explain the features when we picked up the car the following week. He was recommended by a friend who got his car through Thomas. I could never have imagined that dealing with a car salesman would be this easy and comfortable. So far the whole experience has been a real pleasure and I have been told that the dealership and the Service personnel also are truly first class. -Sunil More

I had a really great experience working with Tom. We were able to find the C Coupe that I wanted, and every aspect of the sale from test driving to completing the deal flowed excellently and effortlessl were able to find the C Coupe that I wanted, and every aspect of the sale from test driving to completing the deal flowed excellently and effortlessly. Tom is sophistocated and very easy to talk to as well. I would definitely recommend going to him and this benz dealership for a classy and cool experience. More

Our sales representative at Mercedes Benz of Princeton was truly professional and welcoming even when we walked on Saturday 5:45pm, 15 minutes before closing time. Our experience from when we walked into was truly professional and welcoming even when we walked on Saturday 5:45pm, 15 minutes before closing time. Our experience from when we walked into the dealership and how we were greeted @ MB of Princeton was very wonderful. He is very exceptional, far exceeded our expectations. On our second visit he gave us the car to test drive by ourselves and he went above and beyond to get us in the car we wanted. Needless to say we will be long time clients at Mercedes Benz of Princeton, thanks to Tom Jr. He also followed up even after the sale of the car to make sure we are happy with the new car. I had my past 3 Mercedes Benz bought from Ray Catena and I am glad I went to Mercedes Benz of Princeton to get my new car and I am very happy with the service I was provided by Mercedes Benz of Princeton. I would definitely recommend Mercedes Benz of Princeton to my friends and family for their exceptional quality service. More

Guy was terrific, and well beyond what I would normally expect. I could tell he truly cared about helping me make my own informed decision, and not trying to push me toward a decision I wouldn't be comfor expect. I could tell he truly cared about helping me make my own informed decision, and not trying to push me toward a decision I wouldn't be comfortable with. I'd recommend him to friends and family and look for him again the next time I need a car. More