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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,271 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,272 reviews
August 03, 2012
Arno is the #1 reason why I got a new car from MB. His Customer Service is what I was looking for. Thanks again Arno Customer Service is what I was looking for. Thanks again Arno More
by smedina
Employees Worked With
July 26, 2012
This is the 4th vehicle we got from Paul. He is very professional, knowledgeable, friendly and easy to work with. He always tries his best to satisfy our requests. My husband and I fully trust him. We h professional, knowledgeable, friendly and easy to work with. He always tries his best to satisfy our requests. My husband and I fully trust him. We have been to other dealerships before and still think that Paul is the most honest person to buy our cars from. I will definitely refer my friends and family to him. More
by BerniTang
Employees Worked With
July 23, 2012
Paul Lai has created the best options on my 4th 300c,pleasant,courteous,efficient, professional in every way.I have dealt with Paul on my previous lease.A true asset to MBPrinceton. 300c,pleasant,courteous,efficient, professional in every way.I have dealt with Paul on my previous lease.A true asset to MBPrinceton. More
by mikeusa
Employees Worked With
Paul J. Lai
July 21, 2012
I am particularly pleased with Mr Lai who also worked with me during my interaction about my previous MB car. I strongly recommend him to my friends. with me during my interaction about my previous MB car. I strongly recommend him to my friends. More
by drakpathak
Employees Worked With
July 12, 2012
Excellent service; Highly considerate and reliable to individual customer's needs and circumstances. Provided informative advice on leasing options and very competitive pricing. Highly recommed. individual customer's needs and circumstances. Provided informative advice on leasing options and very competitive pricing. Highly recommed. More
by ellamerz
July 11, 2012
Our recent buying experience was smooth & easy.Thanks to Paul for his exceptional customer service. We could not have had it any other way.Being our first leased vehicle ,my husband and I had many questi to Paul for his exceptional customer service. We could not have had it any other way.Being our first leased vehicle ,my husband and I had many questions.Paul answered them all to our satisfaction and delivered on all his promises to complete the the buying process.His offer to provide operating instructions on my older MB was very much welcomed & appreciated. We will definitely go back to the dealership for any future needs. More
by abekona2003
Employees Worked With
July 09, 2012
This was my first lease of a Mercedes and the entire process was seamless thanks to the highest level of customer service provided by Guy Bertone. He was professional, friendly and caring. Guy went ou process was seamless thanks to the highest level of customer service provided by Guy Bertone. He was professional, friendly and caring. Guy went out of his way to help me from start to finish. There was no pressure and he got me a competitive offer. Guy took the time to answer all my questions and ensured I understood the entire process. I would DEFINITELY recommend Guy. More
by sarteaga4
July 02, 2012
Paul always works hard to get me what I want. He's easy to work with, professional and overall a great guy. I would recommend working with Paul to anyone who reads this review. to work with, professional and overall a great guy. I would recommend working with Paul to anyone who reads this review. More
by pdorlando
June 28, 2012
Doug Greces did an outstanding job. He is extremely knowledgable and respectful of our wishes but provided guidance as appropiate. He also provided outstanding service after we purchased the car and i knowledgable and respectful of our wishes but provided guidance as appropiate. He also provided outstanding service after we purchased the car and is a model for ideal customer service. More
by alanezek
June 23, 2012
We went in just to see the blue book value of my car and I ended buying a new one with Paul. He is a very good salesman. He doesn't force you to buy but he is very convincing , honest and sincere. He is I ended buying a new one with Paul. He is a very good salesman. He doesn't force you to buy but he is very convincing , honest and sincere. He is also very fast in processing the paper work and he doesn't make us wait. This is my fourth Mercedes and he is the best salesman I ever had. He is not only friendly but smart too.I would definitely recommend Paul. More
by Lucy Marshall
