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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,094 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,095 reviews
January 21, 2024
Excellent customer service. Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was s Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was seamless. More
by aneat32
January 21, 2024
Brian McCoy was excellent. Helped me make a sound decision on repairs to my high mileage SUV. Helped me make a sound decision on repairs to my high mileage SUV. More
by mikemcglonenj
Employees Worked With
January 21, 2024
The entire buying experience went smoothly. Tom, our salesman, walked us patiently through the shopping, selection, test driving, and buying process. Robert then took over and went over the f Tom, our salesman, walked us patiently through the shopping, selection, test driving, and buying process. Robert then took over and went over the features of the Mercedes touch screen, and patiently explained them several times. More
by carmie11sp
January 20, 2024
Jeff Hirtler was very helpful and professional, although I had to come back a second time for a small issue, it was resolved very quickly. Good Job!! I had to come back a second time for a small issue, it was resolved very quickly. Good Job!! More
by kaisersoze
Employees Worked With
January 20, 2024
Mercedes Benz of Princeton looks out for their customer and provides excellent customer service all around. Pleased to do my business here. and provides excellent customer service all around. Pleased to do my business here. More
by Mgawron
Employees Worked With
January 20, 2024
Professional, knowledgable and easy to deal with from sales to concierge service. Ian and Robert were terrific sales to concierge service. Ian and Robert were terrific More
by michael.giammanco
January 19, 2024
More helpful and provided the clear instructions on basic functionalities of the features. Suggested to use the. App and handle the same functionalities of the features. Suggested to use the. App and handle the same More
by GvBhaskar.reddy
January 19, 2024
i was able to drop car off even due to weather conditions (snow storm) and receive a loaner car. The brakes were completed within the same day. (snow storm) and receive a loaner car. The brakes were completed within the same day. More
by BRutus10
Employees Worked With
January 19, 2024
Robert was superlative in helping us get to know our car. He couldn't have been nicer or more knowledgeable. He was also very patient because there was a LOT I didn't understand about an electric car! He couldn't have been nicer or more knowledgeable. He was also very patient because there was a LOT I didn't understand about an electric car! More
by caroldianem
January 18, 2024
Great experience with dropping and picking up my car. The folks at the dealership were fantastic to work with. Appreciated the reminders and communication! The folks at the dealership were fantastic to work with. Appreciated the reminders and communication! More
by Dg
