Mercedes-Benz of Princeton

Today I picked up a GLK 350 from Mercedes Benz of Today I picked up a GLK 350 from Mercedes Benz of Princeton , our salesman Arno Orsini was extremely helpful and beneficial in my decision to Today I picked up a GLK 350 from Mercedes Benz of Princeton , our salesman Arno Orsini was extremely helpful and beneficial in my decision to purchase the vehicle through the Princeton dealership. In the past we had been using Ray Catana. A few years ago we purchased a C300 for my 17yr old daughter, we were shopping around and we started with the dealer we were familiar with in Edison. We were not happy with our experience there and decided to try the Princeton dealership, it was closer to home and we were hoping for a more personnel experience. We were introduced to Arno Orsini, he turned out to be not only a man of great knowledge in his field ,but a man of compassion and caring. You see the reason we were shopping for the car is because my daughter had a terrible accident , she was not injured but the experience left her uneasy and afraid to drive, in fact she didn't want a new car at all. But after a few moments with Arno my daughter was relaxed, she was able to pick out a car and felt confident again, his kind words to her were encouraging and fatherly. It was just the type of customer service we needed. This was 5yrs ago. Today was our fourth purchase with Arno, and I am sure there will be many more. I have a new driver this year and one in two more years.. There is no doubt that we will decide to seek Arno's advise on our next purchase. I realize in this very competitive field that a salesman could loose sight of what is important, the customer, not just the bottom line, and that is why I felt compelled to write this review. I felt Arno should be recognized for his great efforts, he brings the human element to car purchasing experience. I am certain he goes above and beyond everyday with all of his customers , Arno is a true asset to your organization and the Mercedes Benz family. Sincerely Marcello Mandreucci More

I recently purchased a car with the wonderful assistance of Dale Cook. Mr. Cook was excellent, knowledgeable and very experienced. He provided me with detailed information on the cars I expressed interest i of Dale Cook. Mr. Cook was excellent, knowledgeable and very experienced. He provided me with detailed information on the cars I expressed interest in. I had many questions and he answered all of them. On the day I picked up my car, he remained late to make sure I knew how to operate all of the features. He encouraged me to call with any additional questions. The next day I called and emailed with additional questions and he responded promptly. I am pleased with my car and the positive sales experience at Mercedes Benz of Princeton. More

I knew it was time to change my ML350 and I wanted to buy another Mercedes. i was very attracted to both the 2014 E350 and possibly the CLS model. Tom Trovas helped me to make the decision by arranging a ful another Mercedes. i was very attracted to both the 2014 E350 and possibly the CLS model. Tom Trovas helped me to make the decision by arranging a full test drive of 3 models and answered our extensive questions. in the end, I decided to buy another ML350. Tom produced several models and it was possible to purchase the car from their existing inventory. The process including the price negotiation was fair and we reached agreement rather quickly once I had decided which model to buy. a good experience. More

This was my fourth lease from MB Princeton. Everyone who works there is amazing and friendly. We have the best sales consultant in Princeton, Tony Derrico! He is always available to answer questions and g works there is amazing and friendly. We have the best sales consultant in Princeton, Tony Derrico! He is always available to answer questions and get you exactly what you are looking for. He is always willing to go that extra mile for you! I will keep coming back to lease my MBs at Princeton. Thank you all once again for a great experience. More

The Princeton Mercedes Benz staff was courteous and the purchase experience was excellent. Tom Knobloch Jr. was a professional, knowledge salesperson and our certified vehicle was delivered in like-new co purchase experience was excellent. Tom Knobloch Jr. was a professional, knowledge salesperson and our certified vehicle was delivered in like-new condition. I highly recommend Tom and the Mercedes-Benz of Princeton dealership. More

It's always a pleasure dealing with Tom Trovas! I highly recommend Mercedes Benz of Princeton. I love my new car and enjoy driving it! highly recommend Mercedes Benz of Princeton. I love my new car and enjoy driving it! More

We have been customers of the Mercedes Princeton dealership for over 5 years and have purchased 4 vehicles from Doug, one as recently as a month ago. Doug has been extremely helpful, knowledgeable, dealership for over 5 years and have purchased 4 vehicles from Doug, one as recently as a month ago. Doug has been extremely helpful, knowledgeable, and patient and has made our car buying experience thoroughly enjoyable. In addition to Doug, all other employees at the dealership are very courteous and we will not hesitate to recommend this dealership to anyone. More

Staff at this dealership is consistently efficient and courteous. Dale Cook has figured out how to be a car salesman that even a clueless car consumer who hates shopping for cars can love. And my husban courteous. Dale Cook has figured out how to be a car salesman that even a clueless car consumer who hates shopping for cars can love. And my husband likes him too! Hats off to MBPrinceton! More

Alex Shaperin is one of the best salesman that I have ever dealt with. Buying or leasing from him and Princeton Mercedes Benz is a great experience. Alex is thorough, porfessional and does his very bes ever dealt with. Buying or leasing from him and Princeton Mercedes Benz is a great experience. Alex is thorough, porfessional and does his very best to get the customer the best deal and then provides guidance and great personal service throuhgout the sales process. More

Dale Cook was amazing to work with. We put him on a task of finding a specific color G550 with specific options. The combination was hard to find but Dale found us the car at another dealer across t task of finding a specific color G550 with specific options. The combination was hard to find but Dale found us the car at another dealer across the country and did whatever he needed, to acquire this vehicle for us. He truly worked harder than anyone esle would ever do. Sincerely Brian and Glenda McNally More