Mercedes-Benz of Princeton

Paul Lai excels in customer service and the reason for me writing this review. Accolades go out to him for his knowledge of the Mercedes Benz product, making a customer feel comfortable and welcomed to the writing this review. Accolades go out to him for his knowledge of the Mercedes Benz product, making a customer feel comfortable and welcomed to the MB experience. This was my first trip to a Mercedes Benz dealer and I felt most comfortable. No pressure to buy is the reason I returned without hesitation to purchase. I visited 5-6 various dealers and was sold on MB. More car salesmen should be like him. There is no doubt I will refer associates and friends to Paul. More

I want to take a minute to say that it is possible to have a great car buying experience. I recently stopped in to the MB Dealer, which I have used for service over the past three years - in the market have a great car buying experience. I recently stopped in to the MB Dealer, which I have used for service over the past three years - in the market for a Certified Pre-Owned Mercedes. I met Alex and from that initial handshake, the process was absolutely wonderful. It was a pleasure. He listened to what I wanted both in terms of a car and price-range and put together a great deal. I felt like a kid in a candy store. Alex was polite, knowledgeable about the vehicles and it was clear he genuinely wanted me to find the right car. With his help I did just that and am very happy with the service, the financing, and the overall experience. I have already recommended him to friends and will do so again. sincerely, J.T. Golden More

Dear Mercedes Benz Princeton, This is my 3rd car, and my Dear Mercedes Benz Princeton, This is my 3rd car, and my company has purchased 15- 20 cars total, and Tom Knobloch Jr has been a wonderful help in ma Dear Mercedes Benz Princeton, This is my 3rd car, and my company has purchased 15- 20 cars total, and Tom Knobloch Jr has been a wonderful help in making this process as easy as possible. He took his time to find the exact car I was looking for, and delivered it directly to me and thoroughly went over every detail to know about the vehicle. I still would, and have recommended anyone who is looking to buy a Mercedes, to go to Princeton and ask for Tom Jr. He has also made everyone I have sent in to see him just as pleased with his service as I have been. I normally fill out a survey to express my gratitude for the help he has given me and my company, but for some reason it was not received by me on this purchase. Thank you very much to Tom and the Princeton dealership for making yet another vehicle purchase as simple as possible. I will definitely be back again once this lease comes up for renewal. Sincerely, Brian Howard Ultra-Pak, Inc. More

We are first time buyers of a Mercedes. Arno Orsini made the experience everything we hoped it would be, honest and transparent. He was organized, informative and intuitive to our needs with spot on recomme the experience everything we hoped it would be, honest and transparent. He was organized, informative and intuitive to our needs with spot on recommendations of features we would need and enjoy in the car. Everything went smoothly and he was very thorough in his explanation of the ML 350's many features. We love our new Mercedes and know we can contact Arno with any questions we may have down the road. More

This was our first Mercedes-Benz purchase. What a pleasant experience! I really appreciated Paul’s efforts. He is friendly, honest and straightforward, and didn’t pressure us at any time. He exhibite pleasant experience! I really appreciated Paul’s efforts. He is friendly, honest and straightforward, and didn’t pressure us at any time. He exhibited great professionalism during the whole process. We are now enjoying our new ML350! I would definitely recommend him to anybody who is looking for a new Mercedes. More

Mercedes Benz #9 from Mercedes Benz of Princeton- Specifically Arno Orsini- He has been nothing but honest, straight forward and easy to deal with. Every auto purchase should be this easy. Specifically Arno Orsini- He has been nothing but honest, straight forward and easy to deal with. Every auto purchase should be this easy. More

Dale Cook. Just like his last name, he can truly “Cook” some numbers in any possible ways to satisfy his customers. Very straightforward, does not play any games. I am definitely going to sign another car some numbers in any possible ways to satisfy his customers. Very straightforward, does not play any games. I am definitely going to sign another car with him. More

I have nothing but the best to say about my experience over 6 years ago purchasing my Mercedes Benz. I had just completed chemotherapy from battling breast cancer and decided to start living my life to t over 6 years ago purchasing my Mercedes Benz. I had just completed chemotherapy from battling breast cancer and decided to start living my life to the fullest. I chose that day to drive to Princeton Mercedes Benz, simply to just fulfill the desire to start life anew. I had always wanted to own a Mercedes Benz but knew that my salary nor credit would afford me that opportunity. Well... that day I walked in the showroom, totally bald and confident and was greeted by Arno. He took the time to hear my story and he said the best thing would be if I could get financed with The Mercedes Benz Financial, it would be great. I tell the story today, that I had $2.00 in my pocketbook, not even enough to buy the other half of the hoagie for lunch and here I am at the Princeton Mercedes Dealer looking to buy a Mercedes.... I can still recall Arno saying, "Well, we have some work to do, I can't promise you anything but I will do all that I can to help you". The rest is history.... I am still driving my Mercedes Benz 6 years later , and as a published author speaking on breast cancer, I have shared this story in my book. One of the major reasons I chose the Princeton Mercedes Benz dealership was the way they treated their customers. I moved to NJ over 18 years ago and I worked there briefly in the service department as a part-time job. I loved the way they treated their customers and I knew that if I were ever fortunate enough to purchase a Mercedes, it would be from that dealership. First Impressions are very important to me! Doretha "Dee" Burrell More

My fiancée and I just purchased a new GLK 350, which is our first Mercedes. Arno was just awesome--helpful, incredibly knowledgable, and excellent at his job. He made this experience easy and enjoyable, is our first Mercedes. Arno was just awesome--helpful, incredibly knowledgable, and excellent at his job. He made this experience easy and enjoyable, and he went above and beyond to address our concerns and meet our needs. I'd recommend him to anyone, and he's a big reason we're so eager to drive around in our new Mercedes! More

Mr. Arno Orsini did an excellent job describing the technical aspects of our eventual purchase of a 2013 Mercedes GLK. He also developed various pricing strategies for our evaluation and then selectio technical aspects of our eventual purchase of a 2013 Mercedes GLK. He also developed various pricing strategies for our evaluation and then selection. His attention to detail and ability to assemble all documents for our acquisition of the GLK was very exceptional. Everything was prepared and ready for when we returned to pick up the GLK. He also has a very professional manner which we appreciated when dealing with him. More