Mercedes-Benz of Princeton

Mercedes Benz #9 from Mercedes Benz of Princeton- Specifically Arno Orsini- He has been nothing but honest, straight forward and easy to deal with. Every auto purchase should be this easy. Specifically Arno Orsini- He has been nothing but honest, straight forward and easy to deal with. Every auto purchase should be this easy. More

Dale Cook. Just like his last name, he can truly “Cook” some numbers in any possible ways to satisfy his customers. Very straightforward, does not play any games. I am definitely going to sign another car some numbers in any possible ways to satisfy his customers. Very straightforward, does not play any games. I am definitely going to sign another car with him. More

I have nothing but the best to say about my experience over 6 years ago purchasing my Mercedes Benz. I had just completed chemotherapy from battling breast cancer and decided to start living my life to t over 6 years ago purchasing my Mercedes Benz. I had just completed chemotherapy from battling breast cancer and decided to start living my life to the fullest. I chose that day to drive to Princeton Mercedes Benz, simply to just fulfill the desire to start life anew. I had always wanted to own a Mercedes Benz but knew that my salary nor credit would afford me that opportunity. Well... that day I walked in the showroom, totally bald and confident and was greeted by Arno. He took the time to hear my story and he said the best thing would be if I could get financed with The Mercedes Benz Financial, it would be great. I tell the story today, that I had $2.00 in my pocketbook, not even enough to buy the other half of the hoagie for lunch and here I am at the Princeton Mercedes Dealer looking to buy a Mercedes.... I can still recall Arno saying, "Well, we have some work to do, I can't promise you anything but I will do all that I can to help you". The rest is history.... I am still driving my Mercedes Benz 6 years later , and as a published author speaking on breast cancer, I have shared this story in my book. One of the major reasons I chose the Princeton Mercedes Benz dealership was the way they treated their customers. I moved to NJ over 18 years ago and I worked there briefly in the service department as a part-time job. I loved the way they treated their customers and I knew that if I were ever fortunate enough to purchase a Mercedes, it would be from that dealership. First Impressions are very important to me! Doretha "Dee" Burrell More

My fiancée and I just purchased a new GLK 350, which is our first Mercedes. Arno was just awesome--helpful, incredibly knowledgable, and excellent at his job. He made this experience easy and enjoyable, is our first Mercedes. Arno was just awesome--helpful, incredibly knowledgable, and excellent at his job. He made this experience easy and enjoyable, and he went above and beyond to address our concerns and meet our needs. I'd recommend him to anyone, and he's a big reason we're so eager to drive around in our new Mercedes! More

Mr. Arno Orsini did an excellent job describing the technical aspects of our eventual purchase of a 2013 Mercedes GLK. He also developed various pricing strategies for our evaluation and then selectio technical aspects of our eventual purchase of a 2013 Mercedes GLK. He also developed various pricing strategies for our evaluation and then selection. His attention to detail and ability to assemble all documents for our acquisition of the GLK was very exceptional. Everything was prepared and ready for when we returned to pick up the GLK. He also has a very professional manner which we appreciated when dealing with him. More

I recently purchased a car with the wonderful assistance of Dale Cook. Mr. Cook was excellent, knowledgeable and very experienced. He provided me with detailed information on the cars I expressed interest i of Dale Cook. Mr. Cook was excellent, knowledgeable and very experienced. He provided me with detailed information on the cars I expressed interest in. I had many questions and he answered all of them. On the day I picked up my car, he remained late to make sure I knew how to operate all of the features. He encouraged me to call with any additional questions. The next day I called and emailed with additional questions and he responded promptly. I am pleased with my car and the positive sales experience at Mercedes Benz of Princeton. More

Today I picked up a GLK 350 from Mercedes Benz of Today I picked up a GLK 350 from Mercedes Benz of Princeton , our salesman Arno Orsini was extremely helpful and beneficial in my decision to Today I picked up a GLK 350 from Mercedes Benz of Princeton , our salesman Arno Orsini was extremely helpful and beneficial in my decision to purchase the vehicle through the Princeton dealership. In the past we had been using Ray Catana. A few years ago we purchased a C300 for my 17yr old daughter, we were shopping around and we started with the dealer we were familiar with in Edison. We were not happy with our experience there and decided to try the Princeton dealership, it was closer to home and we were hoping for a more personnel experience. We were introduced to Arno Orsini, he turned out to be not only a man of great knowledge in his field ,but a man of compassion and caring. You see the reason we were shopping for the car is because my daughter had a terrible accident , she was not injured but the experience left her uneasy and afraid to drive, in fact she didn't want a new car at all. But after a few moments with Arno my daughter was relaxed, she was able to pick out a car and felt confident again, his kind words to her were encouraging and fatherly. It was just the type of customer service we needed. This was 5yrs ago. Today was our fourth purchase with Arno, and I am sure there will be many more. I have a new driver this year and one in two more years.. There is no doubt that we will decide to seek Arno's advise on our next purchase. I realize in this very competitive field that a salesman could loose sight of what is important, the customer, not just the bottom line, and that is why I felt compelled to write this review. I felt Arno should be recognized for his great efforts, he brings the human element to car purchasing experience. I am certain he goes above and beyond everyday with all of his customers , Arno is a true asset to your organization and the Mercedes Benz family. Sincerely Marcello Mandreucci More

I knew it was time to change my ML350 and I wanted to buy another Mercedes. i was very attracted to both the 2014 E350 and possibly the CLS model. Tom Trovas helped me to make the decision by arranging a ful another Mercedes. i was very attracted to both the 2014 E350 and possibly the CLS model. Tom Trovas helped me to make the decision by arranging a full test drive of 3 models and answered our extensive questions. in the end, I decided to buy another ML350. Tom produced several models and it was possible to purchase the car from their existing inventory. The process including the price negotiation was fair and we reached agreement rather quickly once I had decided which model to buy. a good experience. More

This was my fourth lease from MB Princeton. Everyone who works there is amazing and friendly. We have the best sales consultant in Princeton, Tony Derrico! He is always available to answer questions and g works there is amazing and friendly. We have the best sales consultant in Princeton, Tony Derrico! He is always available to answer questions and get you exactly what you are looking for. He is always willing to go that extra mile for you! I will keep coming back to lease my MBs at Princeton. Thank you all once again for a great experience. More

The Princeton Mercedes Benz staff was courteous and the purchase experience was excellent. Tom Knobloch Jr. was a professional, knowledge salesperson and our certified vehicle was delivered in like-new co purchase experience was excellent. Tom Knobloch Jr. was a professional, knowledge salesperson and our certified vehicle was delivered in like-new condition. I highly recommend Tom and the Mercedes-Benz of Princeton dealership. More