Mercedes-Benz of Princeton

Stellar experience I was pleasantly surprised by my experience at Princeton MB. I worked with Frank who made the car buying experience a pleasure. He took the time t I was pleasantly surprised by my experience at Princeton MB. I worked with Frank who made the car buying experience a pleasure. He took the time to understand the needs of our family and wisely recommended a GL450, Despite loving the Audi we looked at, we ended up getting a Mercedes partly due to our positive experience with him. More

No nonsense no games - excellent treatment of the customer This is the second purchase from this dealership, this dealership paired with Dale Cook you cannot go wrong - Excellent treatment of the customer and This is the second purchase from this dealership, this dealership paired with Dale Cook you cannot go wrong - Excellent treatment of the customer and no BS. It makes buying a new car what is is supposed to be - FUN - Thank you MB Princeton. More

Excellent Customer Service I originally took my car to MB Princeton to be serviced, however my car needed extensive work and I was advised by Maureen (in service) that it would I originally took my car to MB Princeton to be serviced, however my car needed extensive work and I was advised by Maureen (in service) that it would be best to purchase a new car. She recommended Patrick to me and it was the start of a wonderful experience. He was extremely patient and answered all of my questions no matter how menial. He made my experience extremely comfortable and didn't pressure me into making an instant decision. He met and surpassed every expectation I had and exemplified what great customer service is and I look forward to purchasing my next vehicle from Patrick! I would also like to thank Maureen in service for going above and beyond to help choose the best option as far as purchasing a new car verses getting my car fixed. This by far was the best experience I have ever had at a car dealership and is the type of customer service you are guaranteed when dealing with these two individuals. More

Fantastic Experience I was very impressed the moment I walked into the dealership from the cleanliness to the friendly smiles. I was there to see what was available in a I was very impressed the moment I walked into the dealership from the cleanliness to the friendly smiles. I was there to see what was available in a used 2010 -2011 MB 300. I had the pleasure of speaking with Tom Knoblock Jr. who explained the vehicles and the differences to me. I mentioned that it was a dream of mine to have a Mercedes but I had a 2008 Toyota Highlander that I needed to trade and the payoff was probably more than it was worth. Tom said he would call around to get the best price for the trade, but it could take a little while. Within a day, not only did Tom get me a fantastic price for my Highlander but was able to get me into a 2012 MB 300 4Matic, loaded. On delivery day my wife and granddaughter went to pick up the car. The delivery process was unbelievable, the car was in the drive thru all clean and waxed just waiting to go home. Tom, very patiently showed and explain everything to me and went over the entire process again with my wife. We were really truly impressed with his knowledge. I live 50 some miles from Mercedes Benz Princeton but I was so impressed with Tom and the dealership that I will do my service work there also. I highly recommend Tom Knoblock Jr - he's not a salesperson he's a true a consultant. More

Outstanding Service and Salemanship Outstanding Salesmanship and Customer Service by Dale Cook My wife and I cannot tell you how pleased we were with the customer service we received Outstanding Salesmanship and Customer Service by Dale Cook My wife and I cannot tell you how pleased we were with the customer service we received by Dale Cook. Dale was outstanding. We went to a couple of MB dealerships in NJ and despite being 50 miles from our house, we did the deal for our new GL550 with Dale and MB of Princeton. I could not recommend both the dealership and Dale more highly. Sincerely, Michael Polk and Trisha Dugan More

Friend Experience Purchasing the First Mecedes-Benz Arno Orsini was a very impressive individual the first time we met him; there was something unique about him. He was not pressuring her to buy a vehi Arno Orsini was a very impressive individual the first time we met him; there was something unique about him. He was not pressuring her to buy a vehicle; he merely showed vehicles available with equipment and price she was looking for. Believe it or not, he showed her a vehicle that had everything she wanted on it and within her price range. He also told her to take time to think about what she wanted to do and come back and purchase if she decided to do so. He also gave her some options to finance the vehicle, but she chose financing with her Credit Union. Arno Orsini is a True Professional Sales person; he is a Sales Person I thought I would never encounter. When I get ready to Lease or Buy my Mecedes-Benz, I will certainly contact Arno; he is a Great Asset to Mecedes-Benz of Princeton and represents the Mecedes-Benz Brand well. A Job Well Done. Thanks Arno! More

Paul is a great and helpful salesman this is my 3rd car bought from MB Princeton and it has a lot to do with the expert salesmanship and customer loyalty that Paul shows us every time we this is my 3rd car bought from MB Princeton and it has a lot to do with the expert salesmanship and customer loyalty that Paul shows us every time we are there. I highly recommend him and this dealership. Jim and Lyn Walters More

Great experience at Mercedes-Benz of Princeton I am a repeat customer at Mercedes-Benz of Princeton. Previously I have leased two C-Class vehicles for my wife. This current experience was in purcha I am a repeat customer at Mercedes-Benz of Princeton. Previously I have leased two C-Class vehicles for my wife. This current experience was in purchasing a slightly used C-Class. In all cases we dealt with Arno Orsini. Arno represents the Mercedes-Benz brand very well. He is very knowledgeable of the product and was very patient when we had questions. There was never any pressure and a range of options were always presented. Dealing with Arno made the experience of purchasing a beautiful vehicle for my wife that much better. I highly recommend Arno and Mercedes-Benz of Princeton. More