Mercedes-Benz of Princeton

GREAT EXPERIENCE AT PRINCETON MB!!! I just leased an E350 4Matic Sport from P. Piasecki and it was the BEST experience purchasing/leasing a vehicle I have ever had. Pat was so friendly, I just leased an E350 4Matic Sport from P. Piasecki and it was the BEST experience purchasing/leasing a vehicle I have ever had. Pat was so friendly, understanding and overall the best representative I have had through Mercedes or any other car company. He understood the situation I was in with my previous car being totaled and he worked hard to make a deal happen. Princeton MB is one of the best dealerships in the area and in NJ. I highly recommend using Princeton Mb and more importantly Pat Piasecki. More

You must work with Arno Orsini Executive Summary: I cannot imagine a better person to work with than Arno Orsini. “So, Arno, I’ll bet this is one of the easiest sales you have ever Executive Summary: I cannot imagine a better person to work with than Arno Orsini. “So, Arno, I’ll bet this is one of the easiest sales you have ever had,” I remember saying as we finalized the order for my new CLA45 AMG. When my wife and I met Arno one Saturday morning in the fall, I was pretty sure I wanted to buy a CLA45 AMG based only on what I had read in the press. That model was not yet available in dealers, and I had not even sat in a CLA 250, the model with which the AMG shares most of its body. I contacted Arno based on the brief bio and reviews on the MB of Princeton website. When we met we found him to be extremely knowledgeable, professional and friendly. As others have commented, he was genuinely interested in understanding what I was looking for in a new car, and matching my needs and desires with what MB could offer. He really wanted to be sure that I would be happy with my purchase, especially because this was a “sight unseen” deal. After confirming by a test drive that the cabin of the CLA 250 and size of the vehicle was to our liking, we signed the initial order papers and paid a deposit. Perhaps my observation proved to be a jinx. An apparently unusual equipment request that I had, and the intricacies of European Delivery and the arcane processes of NJ title and registration processes for a motor vehicle imported under the name of an individual, conspired to make this what would be known in systems management as a “manual workaround.” In short, almost everything that could go wrong procedurally, did. But at every complicated twist and turn of the process, Arno patiently and diligently assisted and facilitated the transaction with a “get-it-done” attitude no matter what obstacle needed to be overcome. He and his colleagues went “above and beyond” the level of service I have ever experienced with a new car dealer, including arranging a MB-supplied E550 as a loaner vehicle for us while we toured Germany and Italy when my own car was unavailable. I now have my CLA45 AMG, and it is everything I expected. Arno was not – he is extraordinary and, frankly, the only reason Mercedes-Benz was able to complete my order. There is no doubt in my mind that if we ever purchase another MB, we will do it working with Arno. More

great Patrick was our sales person he was great! Really helped me through the whole process. Wonderful attention and communication, also hooked me up! Than Patrick was our sales person he was great! Really helped me through the whole process. Wonderful attention and communication, also hooked me up! Thanks again! :) More

Thank you I would like to express my gratitude to Arno for this professionalism and non-aggressive demeanor. He made the entire car buying experience stress fre I would like to express my gratitude to Arno for this professionalism and non-aggressive demeanor. He made the entire car buying experience stress free. I look forward to work with him next year when my husband will be in the market for a new car. More

One in a million customer service! I am a loyal customer of MB Princeton for over 10 years. The vehicles speak for themselves and can be purchased from several dealerships. The SUPERIOR I am a loyal customer of MB Princeton for over 10 years. The vehicles speak for themselves and can be purchased from several dealerships. The SUPERIOR level of customer service I receive at MB Princeton is what makes them my dealership of choice. Their commitment to customer service does more than remain constant over the years, it surpasses itself with each experience! Dale Cook has been my consultant from the beginning. What started as a chance meeting when my husband and I casually walked into the dealership, has grown into a great working relationship and friendship. Quite honestly, it's Dale's consummate level of professionalism, knowledge and his glowing personality which has kept my business at MB Princeton over the years. My confidence in Dale has allowed me to refer family, friends and colleagues to him.....without hesitation, as I know they will be in great hands from the start! If I had to narrow down what I like best about my experience, I'd have to say it's the fact that Dale's dedication to me as his customer does not end after I've signed the last document and driven away. He is and always has remained just a phone call away whenever I've needed a question answered or help with anything related to my vehicle. In these days, that's truly a one in a million display of customer service! More

ordering the E63 SP wagon Tom who has been my sales representative for 18+ years first searched the whole United States for the E wagon we were looking for but then helped us o Tom who has been my sales representative for 18+ years first searched the whole United States for the E wagon we were looking for but then helped us order an E63 SP wagon from the factory With the precise specifications we were looking for. He also arranged for my son and I to visit the AMG factory in Affterbach Germany to see the engine being built. Outstanding service as always from Tom. The best sales representative that Mercedes-Benz of Princeton has. More

Sales Dale Cook has sold us several vehicles at this dealership. He has gone above and beyond to make our experience a pleasurable one. We picked up our Dale Cook has sold us several vehicles at this dealership. He has gone above and beyond to make our experience a pleasurable one. We picked up our car at 5:30 on a Friday when the dealership closes at 6. He had all of our paperwork ready and stayed late to ensure we were completely satisfied.. I will continue to purchase vehicles from Princeton Mercedes and will only use Dale as my salesman. More