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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,094 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,094 reviews

March 11, 2024

Mr. McCoy is one of the best service advisor at Mercedes-Benz of Princeton. He always pays attention to the details and gets the job done. He keeps you updated throughout the process. More

by Vini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these indi More

by larry.frascella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

larry.frascella responded

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!

March 10, 2024

Brian McCoy in service is always accommodating and easy to work with when car problems arise. Great trouble shooter, hard worker, and always courteous. More

by karenkgtd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 08, 2024

Richard Brittingham assisted me with Benz Connect App earlier this week. He fixed the issue I was having regarding the vehicle still being attached to the previous owner. A great experience More

by Latrelle.wilkins
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 07, 2024

Always a pleasure working with Arno! He makes purchasing a car so simple. This is my second Mercedes I purchased from Princeton and Arno. Thank you for making the process easy! Arno you More

by Sadiqa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 07, 2024

Aaron was very attentive and easy to work with. The lease process went very smoothly and I was able to take care most of the paperwork before I got to the dealership. Robert gave great introd More

by gillissh1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pimental
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2024

Paul Lai is exceptional. He is professional, courteous, and knowledgeable. He made our experience rewarding. More

by rmajm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2024

Love working with Paul Lui and Richard We have leased several cars from Princeton MERCEDES. Always a great experience. Thank you! More

by jane.robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2024

I experienced Excellent customer service. Service staff were friendly, professional, and knowledgeable. I would recommend More

by arrant-beaches0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service desk
Mar 06, 2024 -

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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