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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,086 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,087 reviews

August 07, 2024

Robert was very professional and explained everything nicely. He was very patient and a pleasure to talk to. More

by anuja89
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 06, 2024

Thank you for the service. Thank you for the kindness. The way represents themselves. They one at the way they're gonna receive the customer and in the way you talk to the cust More

by starmand86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 06, 2024

It was A pleasure staff was so nice and helpful. They even took me over to the service department where I met Mr. McCoy, who walked me through my services. I feel very comfortable taking my new car More

by chop56
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2024

Robert John is an asset to Princeton Mercedes. His wealth of information and the ability to present it in a digestible manner was great. He is also very pleasant and personable. More

by ezingg75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2024

Great job done! Overall, my experience at Lawrenceville NJ , Mercedes-Benz was excellent. The combination of outstanding customer service, More

by munirrahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review, and for choosing Mercedes-Benz of Princeton!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2024

THEY ARE VERY HONEST WHEN THEY DIAGNOSE THE PROBLEM, THEY CALLED ME AND EXPLAINED EVERYTHING TO ME, I APPROVED AND THEY WERE NOT CHARGED FOR ANYTHING ELSE More

by ROCKOPAULIELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Princeton responded

Your review for Ruben and Andy means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2024

Alex Shaparin did an excellent job in finding the right vehicle that fit our needs at the right price. He treats his customers with respect and is very knowledgeable at his profession. Robert Lisi followed More

by Johnanthonyvalenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Mercedes-Benz of Princeton responded

Your kind words truly inspire us to elevate our service. At Mercedes-Benz of Princeton, we are dedicated to crafting an unparalleled client experience, and we are delighted to know that our efforts resonated with you during your visit. Thank you for your gracious feedback. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2024

It's a very nice dealership and my sales representative Ian was the best ever I used to work with him at a different dealership and I've been looking for him for several years and finally found him he will More

by ChanelCic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Mercedes-Benz of Princeton responded

Thank you for awarding us a "Five Star" review! We are thrilled to have earned your highest praise and look forward to continuing to exceed your expectations. Warmest regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 02, 2024

Great job well done. Nick is very professional, knowledgeable, helpful and friendly. We should be back for services. More

by helenpan8691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your exceptional review! We greatly value your business and assisting you with any inquiries regarding your exquisite new Mercedes-Benz. We are honored to have you as part of the Mercedes-Benz of Princeton family. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 31, 2024

All of the personnel at the dealership that were involved in the sale, from dealership greeters to sales personnel and the Person who went over the car features and setup were helpful and pleasant. I’ve had More

by twassum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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