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Mercedes-Benz of Portsmouth
Greenland, NH
160 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 160 reviews
March 24, 2017
service of trans I had to have Transmission replaced, Peter was great as usual was very professional and helped me out very much a loaner ca I had to have Transmission replaced, Peter was great as usual was very professional and helped me out very much a loaner car while getting car fixed was great. He has saved me in numerous situations, Thank you Peter again....... More
by ALCDDN58
Verified CustomerEmployees Worked With
Peter Preteroti
March 24, 2017
Service Yes I'm been very happy with the service for the last 4 years. I purchased my vehicle there four year ago and have had it service there, I have alway Yes I'm been very happy with the service for the last 4 years. I purchased my vehicle there four year ago and have had it service there, I have always been pleased with the friendlyness of the staff. More
by Draeside
Employees Worked With
The service manage - forgot his name and also the person that did the work
March 24, 2017
NH motor vehicle inspection. Needed to ave my car inspected also install a front number plate mount. Changed residence to Portsmouth from Pensacola, FL. Since Florida has no fro Needed to ave my car inspected also install a front number plate mount. Changed residence to Portsmouth from Pensacola, FL. Since Florida has no front tags, I needed a bracket mounted to facilitate the required NH front tag. At the state DMV office the day before, I was informed I needed to have the car inspected right away (within 3 days). Called Peter the next day. He said to bring it in ans he'd have it taken care of while I wait In about 20 minutes, I was on my way! GREAT (as always)! More
by skpmurfs
Employees Worked With
Peter Preteroti
March 24, 2017
Very efficient and friendly service My first service visit. Very efficient and friendly. I liked receiving the update via text message. Loaner car was very convenient. Car was ready My first service visit. Very efficient and friendly. I liked receiving the update via text message. Loaner car was very convenient. Car was ready as promised. More
by MAMBROGI
Employees Worked With
Peter Preteroti
March 23, 2017
Multi Media Problem I had a problem with the media systemin my car, which corrected itself. However, I thought I'd stop in at Mercedes-Benz of Portsmouth the next day, w I had a problem with the media systemin my car, which corrected itself. However, I thought I'd stop in at Mercedes-Benz of Portsmouth the next day, without an appointment, to see if the car had registered a code. It had, indicating that there was an update available that would fix the problem. I made an appointment, brought the car in and the problem is fixed. Could not have been easier. Thank you, John Kuliga, for your excellent service. More
by BOB SILBERBLATT
Employees Worked With
John Kuliga
March 22, 2017
Scheduled service, detailing, tires The staff were wonderfully helpful and accommodating. When it was discovered that tires would take awhile to arrive, I was told to just keep the loan The staff were wonderfully helpful and accommodating. When it was discovered that tires would take awhile to arrive, I was told to just keep the loaner (a very nice loaner) for a few more days. Awesome. More
by goxmit
Employees Worked With
Peter Preteroti
March 22, 2017
GREAT STAFF...LONG WAIT John McMarrow and other staff members did a good job in communicating with me; however, I did not get my car until about 30 days after my inquiry. Fr John McMarrow and other staff members did a good job in communicating with me; however, I did not get my car until about 30 days after my inquiry. From my understanding, the other dealerships did not cooperate smoothly to get my vehicle to the Portsmouth location. Overall, now that I have my C43, I am very happy. I would easily rated this review 5 stars if it was not for the long delay. More
by canonigo76
Employees Worked With
Jeremy Copp, John McMorrow
March 22, 2017
Timely, professional, caring assistance My car had an electrical system malfunction. I dropped it off, without any appointment. John was very helpful in addressing my request to analyze the My car had an electrical system malfunction. I dropped it off, without any appointment. John was very helpful in addressing my request to analyze the problem and fix to it. He gave my car quick attention and fixed the problem in a very timely way. More
by GLLEO
Employees Worked With
John Kuliga
March 22, 2017
Peter P is always so accomodating and thorough The rating I chose is because when I m dropping my car i know that my Mercedes will be thoroughly examined and made sure that I have a safe vehicle wh The rating I chose is because when I m dropping my car i know that my Mercedes will be thoroughly examined and made sure that I have a safe vehicle when I pick up. Peter always calls to explain the details of the repair and if its not accomplished what the down side will be. He is always reasonable and I m sure that all will be taken care of. Regards paul gagne More
by PGAGNE
Employees Worked With
Peter Preteroti
March 20, 2017
Very pleasant experience Great, attentive customer service by Peter Preteroti and technicians promptly finished work requested. Appreciated the knowledge and patience of custo Great, attentive customer service by Peter Preteroti and technicians promptly finished work requested. Appreciated the knowledge and patience of customer service team answering my questions. More
by JULIE19
Employees Worked With
Peter Preteroti
