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Mercedes-Benz of Portsmouth
Greenland, NH
160 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 160 reviews
August 05, 2017
Awesome Dealership Leased a new GLC300 and couldn't have had a better experience. Alex in sales was easy to work with, very helpful and patient answering all my question Leased a new GLC300 and couldn't have had a better experience. Alex in sales was easy to work with, very helpful and patient answering all my questions (and I had a ton of them) The whole experience was stress free and great from the initial visit and vehicle selection right through the finance process with Jeremy. Love my car and would highly recommend this dealership and Alex and the team here to anyone. More
by elisao
Employees Worked With
Jeremy Copp, Alex Olivares-Thompson
July 24, 2017
great experience I found my car on line and drove almost two hours to see it.It was totally worth the ride. It was by far the best car buying experience that I have ev I found my car on line and drove almost two hours to see it.It was totally worth the ride. It was by far the best car buying experience that I have ever had. Katrina walked us through the process. She was very helpful while being totally professional I would totally recommend the dealership but especially Katrina. More
by Rosalie Leavitt
Employees Worked With
Katrina Arsenault
July 19, 2017
Great experience This place is fantastic. Great selection of used cars that are in unbelievably good condition. I looked at several cars before coming here and these This place is fantastic. Great selection of used cars that are in unbelievably good condition. I looked at several cars before coming here and these guys know how to find good cars. Their service experience is fantastic. Very professional, friendly and easy to deal with. They did pretty well on price especially factoring in the unbelievable condition and the Mercedes-Benz 1 year cpo unlimited mile warranty. I can't say enough good. I will be coming back here for my next S class! More
by JohnMorganWight
Employees Worked With
Tom Wood, Benjamin Lamont
July 17, 2017
Great Service Brought my BMW to Mercedes -Benz of Portsmouth for tire mount/balance (Tire Rack installer) and full detailing. Very easy to make appointment, with a Brought my BMW to Mercedes -Benz of Portsmouth for tire mount/balance (Tire Rack installer) and full detailing. Very easy to make appointment, with a loaner reserved. Peter, Service Advisor, was extremely professional and courteous. Followed up with update as he committed to. They did a great job on both the tire mount / balance, along with the full detailing. Highly recommended! More
by dtlee8888
Employees Worked With
Peter Preteroti
June 27, 2017
Drove home the same day in my new car I had been looking for months online and finally found it Bethany returned my calls, emails was all ways there for me. When we arrived at the dealer I had been looking for months online and finally found it Bethany returned my calls, emails was all ways there for me. When we arrived at the dealership greeted by Bethany and introduced to Alex. Was a great listener met our needs have never purchased a car and drove it home the same day. Amazing......from there we met with Jeremy who was the friendliest guy easy to talk with. And the best was meeting Lilly and Daisy so friendly More
by Diane Farnsworth
Employees Worked With
Bethany Juneau, Jeremy Copp, Alex Olivares-Thompson
May 04, 2017
service John Kuliga,service manager I always call on John for answers to my questions He is always very professional , trustworthy. friendly and always mak John Kuliga,service manager I always call on John for answers to my questions He is always very professional , trustworthy. friendly and always makes me feel welcome you are very lucky to have John as a service manager Lynn McCool More
by Lynn0267
Employees Worked With
John Kuliga
April 02, 2017
inspection time It was time for my annual state mandated inspection, as usual everyone was very professional, the inspection was fairly quick, about 45 minutes, the c It was time for my annual state mandated inspection, as usual everyone was very professional, the inspection was fairly quick, about 45 minutes, the car passed and the tech pointed out a couple of small issues that need to be addressed before next February's inspection. I was very impressed as usual. Thanks Peter Preteroti!! More
by nortn850
Verified CustomerEmployees Worked With
Peter Preteroti
April 01, 2017
Exceptional Service Great experience. I dropped off my vehicle and they drove me home promptly. My vehicle was returned clean and they even put it in my garage. Great experience. I dropped off my vehicle and they drove me home promptly. My vehicle was returned clean and they even put it in my garage. More
by cheshirecat14
Employees Worked With
John Kuliga
March 31, 2017
GLK Inspection Peter greeted me at the car, it was taken right in and finished in under an hour. I have always had great experiences at this dealership. Peter greeted me at the car, it was taken right in and finished in under an hour. I have always had great experiences at this dealership. More
by gg
Employees Worked With
Peter Preteroti
March 30, 2017
C300 Car Inspection My experience with the Service Center staff was very pleasant. I was acknowledged immediately upon entering the department. Everyone is friendly and My experience with the Service Center staff was very pleasant. I was acknowledged immediately upon entering the department. Everyone is friendly and professional. I was pleasantly surprised by how quickly my car was serviced. More
by lraughtigan
Employees Worked With
John Kuliga, Peter Preteroti, Debbie Field
