Mercedes-Benz of Portsmouth

Great service!!! Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recom Mercedes of Portsmouth has given us outstanding and friendly service. They really know what they're doing too. John in service is awesome-highly recommended! More

Reliable Service I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I wo I had a check engine light appear and was able to have it looked at the next day. It was repaired in a few hours. Peter was easy to work with. I would recommend this service center to anyone with a Mercedes issue. More

Labor fees too expensive 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not 50 minutes of labor. Nothing installed new. $203 labor fee, Too expensive for time spent. They based price on job price displayed in computer, not time it took. Over $200.00 for under an hour is ridiculous.just for inspecting a malfunction in the defroster blower. More

Beautiful GLA We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this We were very impressed with the friendliness and professionalism of those were were in contact with. We are happy that Bethany let us know about this car that had just arrived. Great staff! More

Great Experience!!! I would Highly Recommend then to my friends Les Barker was easy to work with and made the process painless. Finance manager (Jeremy) was good too. Th I would Highly Recommend then to my friends Les Barker was easy to work with and made the process painless. Finance manager (Jeremy) was good too. This is my second vehicle for this location and I drove almost an hour to get there even though I have a dealership five minutes from my house. More

road service I had reason to use the Mercedes Road service. They responded promptly and arrived on time. The mechanic was very efficient with very good interp I had reason to use the Mercedes Road service. They responded promptly and arrived on time. The mechanic was very efficient with very good interpersonal skills. More

Fantastic Customer Service! My service advisor Peter is fantastic. I have dealt with him since before I bought my new CLA250. He has always been courteous and honest about what m My service advisor Peter is fantastic. I have dealt with him since before I bought my new CLA250. He has always been courteous and honest about what my vehicles needs are. Thanks Peter! More

Purchased CPO 2014 E350 Our experience has been great. John was very accommodating and very responsive to our queries. Aside from a little bit of waiting due to them being bu Our experience has been great. John was very accommodating and very responsive to our queries. Aside from a little bit of waiting due to them being busy I really couldn't complain. They negotiated fairly and provided as much information as they could to make the process as easy as possible. Definitely going to stick to these guys for our future maintenance and car purchases. More

Professional Treatment Categories Outstanding sales experience from initial inquiry to closing of contract. Michael Steere was assigned by Bethany to show me the car I had identified Outstanding sales experience from initial inquiry to closing of contract. Michael Steere was assigned by Bethany to show me the car I had identified on line. He was very knowledgable and eager to answer questions. This was a very satisfactory and efficient sales experience. More

Service Call Service on my 2011 GL450 was exceptional. Washed and vacuumed when done was a nice touch. I will continue to use Mercedes of Portsmouth for all my pur Service on my 2011 GL450 was exceptional. Washed and vacuumed when done was a nice touch. I will continue to use Mercedes of Portsmouth for all my purchases and service. More