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Mercedes-Benz of Portsmouth
Greenland, NH
160 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 160 reviews
March 06, 2017
Purchase new GLC300 Dick Mariano was great to work with. I can safely recommend him. Jeremy in the Finance department was also very helpful. Very easy process start to Dick Mariano was great to work with. I can safely recommend him. Jeremy in the Finance department was also very helpful. Very easy process start to finish. Clean comfortable dealership. More
by Bob K
Verified CustomerEmployees Worked With
Jeremy Copp, Dick Mariano
March 06, 2017
It was awesome! Everything from start to finish was fantastic! They were incredibly kind and got me an epic deal and an epic car. I couldn't be happier! Everything from start to finish was fantastic! They were incredibly kind and got me an epic deal and an epic car. I couldn't be happier! More
by victoria.arlen
Employees Worked With
James Lowell
March 06, 2017
Service department I have been very pleased with the service department at Mercedes of Portsmouth so far. Every time I go in I find the sales staff very pleasant and acc I have been very pleased with the service department at Mercedes of Portsmouth so far. Every time I go in I find the sales staff very pleasant and accommodating. Only recommendation I would make is that perhaps they go over some of the details of what the regular service involves. The sheet I received wasn't really comprehensive to someone not in the industry. But otherwise very satisfied with their service department. More
by mwdrapeau
Employees Worked With
John Kuliga
March 06, 2017
Another satisfied customer We have been customers of Mercedes Benz in Portsmouth since we moved to New Hampshire in 2004. We have had consistent satisfaction with all our dealin We have been customers of Mercedes Benz in Portsmouth since we moved to New Hampshire in 2004. We have had consistent satisfaction with all our dealings here. Enjoyed working with Jeremy Copp and Les Barker. More
by RFHATCH
March 03, 2017
GREAT CAR We needed a car with drive assistance with a 2011 tradein with another 12500 miles available. Salesman Mariano quickly sifted through the inventory to We needed a car with drive assistance with a 2011 tradein with another 12500 miles available. Salesman Mariano quickly sifted through the inventory to find a new 2016 C 300 with all the requirements. He then made lease offer to seal the agreement. We now have a special car. More
by SPARMAKER37
Employees Worked With
Dick Mariano, Jeremy Copp, Jeremy Copp, Dick Mariano
February 28, 2017
Great buying experience! Les Barker is a great sales person, I couldn't ask for a better experience. Tom Wood made this sale because he was fair on the trade and on the sellin Les Barker is a great sales person, I couldn't ask for a better experience. Tom Wood made this sale because he was fair on the trade and on the selling price. More
by MOONEYM20C
February 27, 2017
Still waiting on my 2014 SLK 250 I agreed to purchase a 2014 SLK 2014 from this dealership. I went into test drive February 10th and agreed to purchase the car. It was supposed to b I agreed to purchase a 2014 SLK 2014 from this dealership. I went into test drive February 10th and agreed to purchase the car. It was supposed to be ready on February 20th. We are still waiting on the title, I would not anticipate that it would take 10 business days to get the title from the auction house. Disapointed and a bit frustrated at this point. More
by aradanovics
Employees Worked With
Alex Olivares-Thompson
February 27, 2017
I ended up at the right place! My luck to have met with Mike Steere and Bethany Juneau when purchasing my 2014 C300. I could not be happier. They were a pleasure to work and engage My luck to have met with Mike Steere and Bethany Juneau when purchasing my 2014 C300. I could not be happier. They were a pleasure to work and engage with. I am confident in my purchase and would absolutely recommend Portsmouth Mercedes Benz To anyone looking for a great car at a great dealership. More
by BRIGENT
Employees Worked With
Bethany Juneau, Jeremy Copp, Mike Steere
February 27, 2017
Great experience ! We felt very comfortable with the staff at your dealership. John did an outstanding job from start to finish. Jeremy was also very helpful with this t We felt very comfortable with the staff at your dealership. John did an outstanding job from start to finish. Jeremy was also very helpful with this transaction. The ownership should be very happy that you have these two fine gentleman working for you. I will recommend John going forward for the fine work that he did to any of my friends and clients. More
by STEVENW.SCHUBERT
Employees Worked With
Jeremy Copp, John McMorrow
February 27, 2017
Got what I wanted! Alex & Jeremy were so patient with my husband and I as we went back and forth between a few different vehicles. Had a really good experience. Thank Alex & Jeremy were so patient with my husband and I as we went back and forth between a few different vehicles. Had a really good experience. Thank you! More
by mangome78
Employees Worked With
Jeremy Copp, Alex Olivares-Thompson
