Mercedes-Benz of Portland - Service Center
Portland, OR
1,465 Reviews of Mercedes-Benz of Portland - Service Center
Brought back my vehicle with damage and didn’t bring it back the way I brought it in. Did not do anything to fix it and did not take any responsibility back the way I brought it in. Did not do anything to fix it and did not take any responsibility More
Service was excellent. I had a B Service and two recalls to do. They thought it'd be 4 to 6 hours. My appointment was at 1pm but I arrived early at noon. They got don I had a B Service and two recalls to do. They thought it'd be 4 to 6 hours. My appointment was at 1pm but I arrived early at noon. They got done in only 2 hours. I was on my way home at 2pm. It was my best experience to-date. I have been going to Mercedes Benz of Portland since I moved to the PNW 7 years ago. I don't plan on going anywhere else. More
I have always been happy with Mercedes-Benz of Portland. Anyone I've had contact with has always been respectful, and timely in addressing issues with my cars. Kenny took good care of me when I ordered my Anyone I've had contact with has always been respectful, and timely in addressing issues with my cars. Kenny took good care of me when I ordered my cars, and was very patient answering my questions. Mark is at the top of my list for efficiency and communication. More
My salesperson, Dale, was amazing throughout the entire process from the moment I emailed about my car, until the moment I drove it off the lot. He worked with me in terms a and made sure everything was re process from the moment I emailed about my car, until the moment I drove it off the lot. He worked with me in terms a and made sure everything was ready to go in time. Thanks Dale!! More
Best service for the metro area. Been to others that are closer to me, but this has best service. Only issue is it is hard to get an appointment most the time cause they are so busy. Been to others that are closer to me, but this has best service. Only issue is it is hard to get an appointment most the time cause they are so busy. Maybe because they give the best service so everyone wants to go there. More
Great people and good mechanics. Problem is parts. They just don’t or can’t keep a good stick in the system. Problem is parts. They just don’t or can’t keep a good stick in the system. More