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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,465 Reviews
Call Service Center (971) 340-4573

1,465 Reviews of Mercedes-Benz of Portland - Service Center

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May 16, 2023

Mark Tower and his team are the very best. Efficient and cheerful and helpful and More

by HEWSTONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Report | Print
May 16, 2023 -

Mercedes-Benz of Portland responded

Providing efficient, cheerful and helpful care is precisely what Mark, and the remainder of the team here at Mercedes-Benz of Portland, is here to provide. Thank you for this kind feedback, we hope to work with you again down the road.

May 16, 2023

Excellent service, respectful welcome, Very clean Dealer ship, knowledgeable staff and well mannered, professionally dressed. Continue M BENZ Clasic service. More

by HENRYSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ellett
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May 17, 2023 -

Mercedes-Benz of Portland responded

Hi Henry, thank you for using such kind words to describe Mercedes-Benz of Portland and our team. Providing quality, respectful and knowledgeable service is our pleasure, and we look forward to continuing to do so for many years to come. Until your next visit, safe travels!

May 16, 2023

cool under fire. As rough this car was. If I need theripy I'll go there! My view, a in person visit helpfull. Andy a great service manager. More

by rmsteel100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Mercedes-Benz of Portland responded

Thank you for describing our team at Mercedes-Benz of Portland so kindly. We will be sure to share your kind comments with our team member, Andy, and will be looking forward to your next visit with us.

May 15, 2023

Great friendly service and knowledgeable service advisors.I would recommend them always. Besides great service lounge for customers and clean facility More

by azhemonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
May 15, 2023 -

Mercedes-Benz of Portland responded

Our team is pleased to know we have earn your recommendation. We appreciate you taking the time to share the knowledgeable service and comfortable wait you experienced. Until your next visit, safe travels.

May 15, 2023

Easy to access, staff are always friendly and accommodating. Mark has always been my go to person for services- More

by KHASNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 16, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to review your experiences with our team. Continuously providing you and your vehicle with excellent service has been our pleasure. Upon your next visit, we look forward to upholding this friendly and accommodating level of service.

May 15, 2023

Always impressed with the customer service when bringing my 2009 smart car in. Cecelia is a Rockstar. More

by MORGANEMWRIGHT
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
May 16, 2023 -

Mercedes-Benz of Portland responded

Thank you for continuously trusting our team to provide you and your vehicle with quality service, Morgan. We will be sure to share your kind words with our team member, Cecelia, and look forward to your next visit here at Mercedes-Benz of Portland.

May 15, 2023

All work done on time as promised - Easy check out - Clean exterior - Great MB Advisor More

by 44GIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 16, 2023 -

Mercedes-Benz of Portland responded

Our team is happy to have completed your vehicles service in both a timely and quality manner. Thank you for taking the time to rate your experience here at Mercedes-Benz of Portland. Upon your next visit, we only hope to improve.

May 15, 2023

Addresses all my concerns. She responsive, easy to work with and efficient. She's an asset to your company More

by BRISSETTANDWILLIAMSDEM
Recommend Dealer
Yes
Employees Worked With
Cecelia Salgado
Report | Print
May 16, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to recognize the team member whom you worked with for your vehicle service. We couldn't agree more, and are happy to read of the efficient, attentive and responsive service continuously provided. Thank you again for choosing Mercedes-Benz of Portland. We hope to work with you again.

May 15, 2023

I'm always treated well everyone is upfront. I appreciate knowing what it will be and there are very few surprises. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Report | Print
May 16, 2023 -

Mercedes-Benz of Portland responded

Beth, thank you for continuing to have your vehicle serviced by our team at Mercedes-Benz of Portland. We are happy to remain communicative with you throughout the process. Until your next service is due, safe travels.

May 13, 2023

Eric Montero in the Parts Department is awesome. He is an ultimate professional and a Champion in Customer Service. He was super-efficient in helping me procure some small parts. Boris More

by Boris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
May 15, 2023 -

Mercedes-Benz of Portland responded

Hey Boris, thank you for reaching our to our team when in need of genuine parts! Our team member, Eric, is always at the ready to provide a favorable experience. We will be sure to share with him your kind words, and hope to have you back at Mercedes-Benz of Portland for any future service needs.

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