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Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,499 Reviews

1,499 Reviews of Mercedes-Benz of Portland - Service Center

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June 30, 2021

Mark Towers does a great job. Quickly isolates issue in layman terms and provides options. Everything was as discussed and he is super efficient with the in and out process. More

by NAGY212000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
June 30, 2021

The Best mercedes-Benz dealership, the people there are really nice,Helpful and considerate of my needs I wouldn’t take my car nowhere else and when I get ready to buy a newer car it will be downtown Merce More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Jun 30, 2021 -

Willie responded

Mark Tower is always helpful and friendly . He’s one of the reasons I come there and the great Quality work.

June 29, 2021

Great and timely assistance getting me in quickly without an appointment. More

by molly.wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
June 29, 2021

This dealer is average. I have definitely experienced better, but I’ve also had horror stories. MB Portland falls in the middle. They’re not very understanding or willing to go above and beyond, but you More

by 1375MLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Avecedo
June 29, 2021

My service representative was excellent and may also say that Art was outstanding. He drove me home and picked me up when car was finished. He’s helped me numerous times over the last ten to twenty yrs. More

by JEANNEKISTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Dimalanta, Christopher Cain
June 24, 2021

I can count on themTo do what’s needed I can count on them To do what’s needed More

by THEBRACKBILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROn Soprito
June 24, 2021

Good welcome . Easy arrival and departure. Quality of work seems to be top notch. We have three vehicles that we service on our regular schedule. Always goes smooth . More

by GOODE.RINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
June 22, 2021

Everything was taken care in a very timely manner! Chris has very good customer service skills. More

by LAURICEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
June 16, 2021

Always personable and exceptional service! They go the extra mile and make us feel safe. Thank you to Tom, Brandon and the entire team at Downtown MB! More

by BDEBOER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
June 16, 2021

Great service really nice people I bought my car at the Mercedes of beaverton but always take to Portland location for service iam in the same business and all about customer service More

by RAMIKADDUMI45
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
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