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Mercedes-Benz of Pompano - Service Center

Pompano Beach, FL

4.6
241 Reviews

241 Reviews of Mercedes-Benz of Pompano - Service Center

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April 16, 2023

After 3 days the app still not working they said that happen in others Mercedes Unbelievable More

by Mariano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank aguiar
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi Mariano, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 12, 2023

Fast reliable and very friendly dealership. My service was performed in less than an hour and vehicle clean and ready for me before I arrived for pickup. More

by WERGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haden Smith, Marcos Escudero
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Apr 21, 2023 -

WERGS responded

The employees I dealt with were amazing and I hope they know it. Will definitely continue to take my services back to them.

April 10, 2023

My annual service was handled efficiently, courteously and with great care for my vehicle. My service adviser always takes the time to review everything with me. More

by latrell1726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kobylarczyk
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2023

My car went in for its yearly service. As usual, Anja did a terrific job explaining things to me. I’m from out of state, but always have my service done in Pompano before I go home. More

by leslie_drury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore
Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2023

Always fast, efficient and on time, a great experience again. We live in West Palm Beach but travel to Mercedes of Pompano Beach for their great service! More

by millert11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llija, Gorgioski
Apr 08, 2023 -

Mercedes-Benz of Pompano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 04, 2023

My preferred Mercedes Dealer in SE Florida. I like Pompano better than Ft Lauderdale and Delray the other close dealers to my home. More

by alexanderkaras
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
armando in service
Apr 04, 2023 -

alexanderkaras responded

5 stars

April 03, 2023

The service was excellent, my advisor could not have been any better, everything was explained to me in full detail before any work was done More

by nudelberg
Recommend Dealer
Yes
Employees Worked With
Anja
Apr 06, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2023

Service advisors are terrible, egotistical and arrogant. Not really sure what the problem is, if they deal with “bratty” people all the time and they feel like they have to treat people that way. No one wan More

by fsampson66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not really sure has been several
Apr 06, 2023 -

Mercedes-Benz of Pompano responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 644-4832 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 27, 2023

THE DEALERSHIP WAS VERY HELPFUL, IN CARRYING OUT THE SERVICE NEEDED, ANJA MOORE WAS VERY HELPFUL . THE ONLY NEGATIVE WAS THE LYNC TRANSPORTATION . BOTH DRIVERS STRUGGLED WITH THE ENGLISH LANGUAGE AND FI More

by JOYACHT1635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANJA MOORE
Mar 30, 2023 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 27, 2023

I had a wonderful experience going for the first time to this dealer place in Pompano Beach. Their professionalism and friendly approach made the process very easy for me. I'll definitely recommend your s More

by Dominique Blot
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 31, 2023 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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