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Mercedes-Benz of Pompano - Service Center

Pompano Beach, FL

4.6
241 Reviews

241 Reviews of Mercedes-Benz of Pompano - Service Center

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June 15, 2023

From the time I called to make my appt. tp the time dropping it off and then picking it up 2 days later!! I definitely would refer you to other people! More

by jojofitnesssfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Ramos
Jun 19, 2023 -

Mercedes-Benz of Pompano responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 09, 2023

Service experience was adequate. Communication was adequate but would have been better is detailed written estimates were provided rather that verbal discussions which are distractin More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 13, 2023 -

Mercedes-Benz of Pompano responded

Hi Jeff, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4832. We hope to hear from you.

June 07, 2023

I have bought multiple Mercedes from this dealership and they have taken terrific care of me from sales to service. More

by snus1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore
Jun 09, 2023 -

Mercedes-Benz of Pompano responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2023

Came in for recall work. I thought I would be there 3 hours. Hayden got me in and out 1 hour. More

by jimmccoy152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden
Jun 05, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 26, 2023

My new GLE 350 would brake while driving and the hazard light would come on. This happens after I stop and start again. All tests showed everything was normal. They found after three days and 30 miles lat More

by kjudge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ILIJA
May 30, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 26, 2023

Service was great, Informative, professional. and efficient. I was welcomed at the time of my choice, and they completed the service exactly at the time they indicated it would be ready. I chose More

by birchj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore
May 30, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 26, 2023

Have had all of my service performed by MB Pompano Beach for years and have never had an issue. Anja Moore, Service Manager is a major part of that formula More

by Craig R Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore
May 30, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 26, 2023

Outstanding service . Service rep Anja Moore was great , all repairs done right with timely return. Job well done !! More

by Joeiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore
May 30, 2023 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 24, 2023

We have used this dealership for several years. They have been upfront and honest with all the dealings we have had. U especially appreciate the service department. More

by marjdavedunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore, Hayden Smith Service advisors.
May 29, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope you have a great day!

May 22, 2023

Great service rep, my car was in and out, communication was maintained throughout. Highly recommend More

by faka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Ramos
May 26, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

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