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Mercedes-Benz of Pompano - Service Center

Pompano Beach, FL

4.6
241 Reviews

241 Reviews of Mercedes-Benz of Pompano - Service Center

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June 18, 2022

Service advisor Armando was very professional and helpful. He was very thorough checking the car in and efficiently checked me out when picking up the car post service. Mercedes of Pompano is a very More

by valikin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ramos
Jun 21, 2022 -

Mercedes-Benz of Pompano responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

June 16, 2022

Thirty-one years ago I walked through one of the Best Dealerships in Florida. I had just arrived From New York. The dealership could not be better for sales or service. Everything is rated excellent I More

by owenkhan488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anja Moore ,
Jun 17, 2022 -

Mercedes-Benz of Pompano responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pompano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Jun 17, 2022 -

owenkhan488 responded

I would be committing an injustice if I did not mention that Anja Moore, handled my service excellently and was very helpful. My experience was satisfying FIVE STAR all the way.

June 10, 2022

Ilijia pronouced Elijiah was the best. He was truthful and efficient. He called me and told me when the Lyft driver would arrive. More

by Kennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilijia
Jun 13, 2022 -

Mercedes-Benz of Pompano responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 06, 2022

During a recent rainstorm my tires lost contact with the road and my husband and I did a 360 in the middle of I 95. Everything was fine but I wanted to get my car checked immediately and get new tires. When More

by carolehamway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley service advisor
Jun 07, 2022 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 02, 2022

I love the dealership but I not happy with my recent service experience. I brought my car in because the it said I was do for maintenance and my check engine light was on. No on called me about my car e More

by meltonmustafa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 03, 2022 -

Mercedes-Benz of Pompano responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4832 -- we hope to hear from you soon.

June 02, 2022

Best service experience. Professional and polite staff, waiting area is very comfortable. Service to my vehicle was efficient and completed faster than expected. More

by theresaroy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 03, 2022 -

Mercedes-Benz of Pompano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 02, 2022

Took my car in for scheduled warranty work and confirmed in advance that they had the parts so I scheduled the work. My warranty notice said the work should take 1 hour. When I arrived for my appointment More

by New GLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Aliaga
Jun 03, 2022 -

Mercedes-Benz of Pompano responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pompano. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4832 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2022

This is the Best Mercedes dealership! From sales to service- they are top notch!! Even without an appointment they are so accomodating!! The service department is fast, honest and courteo More

by Doctorjls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Viola, Keith, Brad Markoff
May 30, 2022 -

Mercedes-Benz of Pompano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2022

I highly recommend Mercedes Benz of Pompano as the Service Dept and Ms Moore are always pleasant & eager to be of assistance. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anja Moore
May 25, 2022 -

Mercedes-Benz of Pompano responded

Hi Patty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Pompano and we hope to be of service again in the future.

May 18, 2022

Courteous, knowledgeable and professional is the only way to describe Mr. Gorgioski. The excellence of service was one of the reason why we are devoted owners of Mercedes. More

by Irena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilija Gorgioski
May 19, 2022 -

Mercedes-Benz of Pompano responded

Hi Irena, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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