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Mercedes-Benz of Pompano - Service Center

Pompano Beach, FL

4.6
241 Reviews

241 Reviews of Mercedes-Benz of Pompano - Service Center

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February 27, 2023

From the beginning to the end I was satisfied with the service. I loved that whenever I needed anything someone was there to offer their service. I love the communication. More

by Mnp07b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley and Frank
Mar 06, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 16, 2023

We have always had great service from this Mercedes Dealership. On my car, the indicator light comes on to alert me about my tires. Without an appointment, I have driven into this service area. With More

by WEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, Hayden
Feb 20, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2023

Very dissatisfied! Went in to address a warning light to check my rear left tail light. I left with a $310 charge, a quote of $10,000+ plus for a bunch of things (tai More

by geraldwex
Service Price Transparency
Service Communication
Recommend Dealer
No
Feb 08, 2023 -

Mercedes-Benz of Pompano responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4832 to discuss what we can do to help.

February 03, 2023

Very Efficient, clean, friendly, accommodating, one of the best dlrshps i have been to. I Have been to many other dealerships for service..with My MB..AS WELL AS ALL MY PREVIOUS CARS..AND HANDS DOWN MERC More

by craigalter5007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Markoff, could not have been more professional!..He is very efficient, Excellent communication with myself..and others i know who use him as service advisor. Goes above and beyond!
Feb 06, 2023 -

Mercedes-Benz of Pompano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Service was done as expected. Car even with a few problems, drives even better than when we dropped it off. planning on trading it in, but will wait as the service was super. Wi More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja
Feb 03, 2023 -

Mercedes-Benz of Pompano responded

Hi Phil, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2023

the employee was very helpful and kind. He explained everything that was going to be done to my car. More

by stevenschapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jan 29, 2023 -

stevenschapiro responded

The employee was very helpful and kind. He explained everything that was going to be done to my car.

January 25, 2023

Mercedes Benz Pompano, is the only Dealership I take my car to. However, my Service advisor Bradley Marcof takes great care of my vehicle every time. More

by Nerocutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Marcof
Jan 29, 2023 -

Mercedes-Benz of Pompano responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

We ( myself and my Husband) enjoy going to this dealership. We’ve been clients for more than 10 yrs now. Our Service advisor Brad Marcof takes good care of our vehicles. He makes sure that if there More

by Nerocutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Marcof
Jan 27, 2023 -

Mercedes-Benz of Pompano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 24, 2023

Lllyia Giorski was great to deal with; I’m from out of town…made me feel like a regular customer. More

by Hboy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly Giorski
Jan 27, 2023 -

Mercedes-Benz of Pompano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 24, 2023

Was in and out in a timely manner. Scheduled online and was able to get time and date I wanted. More

by wkaprelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 27, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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