1,139 Reviews of Mercedes-Benz of Plano - Service Center
I would rate this dealership top of the scale from the professional appearance of the employees to the expert advice and knowledge they delivered thruout my visit, especially Eli!! professional appearance of the employees to the expert advice and knowledge they delivered thruout my visit, especially Eli!! More
Jay Henderson is a rockstar and the whole service department is very accommodating! They provide me with a shuttle every time and their communication and technology to keep you updated along the way department is very accommodating! They provide me with a shuttle every time and their communication and technology to keep you updated along the way is top notch. More
This the best Mercedes service center in town and Aly is their best service advisor. highly recommned to have your car serviced at this dealership. their best service advisor. highly recommned to have your car serviced at this dealership. More
Dealer performed a recall for mercedes. Car did not run correctly when it was done. Returned to get it repaired. They finally got it running then knocked the head washer off. Very poor serv Car did not run correctly when it was done. Returned to get it repaired. They finally got it running then knocked the head washer off. Very poor service. No loaner car . I like mercedes but will not return More
This was my first time to get our Mercedes serviced. John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call ear John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call early to get a loaner car. I like the fact that everything is sent via text, including your invoice, what needs to be serviced, recommended services, and you also have the ability to pay online prior to picking up the vehicle. More
Mercedes Benz of Plano is the best. They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car an They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car and making sure you always have a way to get around by either providing a loaner or a taxi service. More