Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,378 Reviews
Call Service Center (972) 599-0909

1,378 Reviews of Mercedes-Benz of Plano - Service Center

Sort by
February 07, 2025

I always have great service at this dealership. This is the only place I go to for all my service needs. More

by Vbabe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Ozminkowski
Report | Print
Feb 07, 2025 -

Mercedes-Benz of Plano responded

Vbabe01, thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 07, 2025

Excellent service, great clean facility perfectly trained personnel very good communication with service and salespeople More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2025 -

Mercedes-Benz of Plano responded

Vladimir, thank you for sharing 5-stars and noting our excellent service, clean facility and trained personnel! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

Very Professional, experienced and courteous experience. Do consider them when in market for a new Mercedes or for servicing your car. More

by Fez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service, 5 star service asvisor.
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

Fez, thank you for sharing 5-stars and noting a professional experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

The second time I brought my car in for the same issue they did a good job. More

by jcintex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

jcintex, thank you for sharing 5-stars and noting a good service experience with Patrick! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

I had a great experience working with Luis for service and I will definitely be coming to Mercedes of Plano in the future More

by adrianrhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

adrianrhodge, thank you for sharing 5-stars! We're glad to hear Luis provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 06, 2025

Great service wk offered here at Mercedes of Plano. Eli is very professional and knowledgeable. Great sense of humor and he Explained all your services very Thoroughly. Thank you keep offering that exc More

by Arodriguez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia. All the stars to this guy. Great employee you all have.
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

Arodriguez777, thank you for sharing 5-stars! We're glad to hear Eli is professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

Patrick is always professional, polite and as efficient as possible in expediting the work I need to have done on my car. More

by ltgalliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service Department
Report | Print
Feb 07, 2025 -

Mercedes-Benz of Plano responded

Itgalliano, thank you for sharing 5-stars and noting Patrick is always profession, polite and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

Big thanks to Jay a technician guy! His patience and professionalism is the best! Thank you! More

by Yehor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

Yehor, thank you for sharing 5-stars and noting Jay is a patient and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I have worked with Marc for years and he always is about customer service. Excellent representative of what Plano Mercedes continues to strive for in being a top dealership. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

George, thank you for sharing 5-stars and noting Marc is wonderful to work with and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I'm been working with Patrick Garcia. He has been wonderful. Patrick keeps me up to date on the status of my vehicle service. Patrick makes it easy to make appointments. It feels good to More

by Ronafavreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

Ronafavreau, thank you for sharing 5-stars and noting Patrick keeps you informed throughout your service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

1
...
8
9
10
...
138