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Mercedes-Benz of Plano - Service Center

Plano, TX

4.7
1,236 Reviews
Call Service Center (972) 599-0909

1,236 Reviews of Mercedes-Benz of Plano - Service Center

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December 28, 2024

Andrew Solis is an experience service team that went above and beyond to take care of their customers. More

by billvuu88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
Report | Print
Dec 28, 2024 -

Mercedes-Benz of Plano responded

billvuu88, thank you for sharing 5-stars and noting taht Andrew went above and beyond to serve you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 28, 2024

Great service all the way around. Truly care about your vehicle and safety. Thankful Aly is our service advisor, he’s the best! More

by Olvoil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Dec 28, 2024 -

Mercedes-Benz of Plano responded

Olvoil, thank you for sharing 5-stars and noting great service all the way around! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 28, 2024

Great customer service and excellent communication. Our service advisor was great his communication was very helpful and professional. More

by LAWRENCE7448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Mercedes-Benz of Plano responded

Lawrence, thank you for sharing 5-stars and noting great customer service and excellent communciation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 27, 2024

Sabrina in service was awesome to work with, she made me feel as if she really cared about me and my concerns. Stephen Moore spent time to answer questions and provide helpful information knowing I was not More

by Huntn317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Mercedes-Benz of Plano responded

Huntn317, thank you for sharing 5-stars and noting Sabrina is awesome to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 27, 2024

The service here is seamless and professional. Everything was great and I'll always come to this location for my maintenance:) More

by Kkaseke101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Young
Report | Print
Dec 27, 2024 -

Mercedes-Benz of Plano responded

Kkaseke101, thank you for sharing 5-stars! We appreciate your endorsement noting seamless and professional sevice. We look forward to serving you additionally in the future. Thanks again!

December 27, 2024

I was able to drop off my vehicle to be serviced and retrieve it once I returned from vacation, which I appreciated. Service was great. More

by Jasniclee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Report | Print
Dec 27, 2024 -

Mercedes-Benz of Plano responded

Jasniclee, thank you for sharing 5-stars! We're pleased to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

December 27, 2024

Great that we kept repair and service costs covered by the plans I purchased when buying my car More

by Murphneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
Report | Print
Dec 27, 2024 -

Mercedes-Benz of Plano responded

Murphneil, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

December 26, 2024

Manny Rodriguez makes the service aspect of the dealership a pleasure to go through. His patience & professionalism is second to none. More

by deanliter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Report | Print
Dec 27, 2024 -

Mercedes-Benz of Plano responded

deanliter, thank you for sharing 5-stars and noting that Manny wa a pleasure to work with and showed patience and professionalism! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 25, 2024

Aly L. Is wonderful!! Very helpful and knowledgeable! Great service department also! Highly recommend them!! More

by Ltbedell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly L.
Report | Print
Dec 26, 2024 -

Mercedes-Benz of Plano responded

Ltbedell, thank you for sharing 5-stars and noting that Aly is wonderful to work with in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 24, 2024

I love visiting this dealership the service advisor. Israel is great and help me with all my issues with my car. We will be customers for life.. More

by jankeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isreal
Report | Print
Dec 24, 2024 -

Mercedes-Benz of Plano responded

jankeely, thank you for sharing 5-stars! We're glad to hear Israel is great to work with and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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