Mercedes-Benz of Plano - Service Center

Mercedes-Benz Plano did an excellent job on my last service appointment. Timely scheduling and service were both appreciated. My Service Provider, Patrick, was professional and responsive. I would re service appointment. Timely scheduling and service were both appreciated. My Service Provider, Patrick, was professional and responsive. I would recommend them for your service needs. More

Great service, good communication, friendly. I would recommend this dealership to anyone in the market. I would recommend this dealership to anyone in the market. More

Working with Liam and the entire service department was a complete pleasure. I look forward to our continued relationship Satisfied customer, Michelle Jariz complete pleasure. I look forward to our continued relationship Satisfied customer, Michelle Jariz More

Andrew was amazing as always! I had a last minute issue that he quickly called me back on. He was courteous and squeezed me into his busy schedule. I always get 5-star service! I had a last minute issue that he quickly called me back on. He was courteous and squeezed me into his busy schedule. I always get 5-star service! More

Services was quick and we were kept informed. Luis was great to deal with and we find that our experience with your service department means that when we are ready to purchase another vehicle, we Luis was great to deal with and we find that our experience with your service department means that when we are ready to purchase another vehicle, we plan on purchasing through your dealership. More

Mercedes Benz of Plano always offers the best service. As a customer for the past 12 years, I’ve never been disappointed. The service department is always so kind and their follow up is amazing! As a customer for the past 12 years, I’ve never been disappointed. The service department is always so kind and their follow up is amazing! More

I have been a customer for over 20 years : I appreciate the professionalism & outstanding customer support! the professionalism & outstanding customer support! More

The team work at your dealership is above and beyond. My service advisor, Marc always knowledgeable and reliable. He very helpful explaining everything in simple terms. My service advisor, Marc always knowledgeable and reliable. He very helpful explaining everything in simple terms. More

So glad I chose to make the switch from ParkPlace. Grateful for the attentiveness and willingness to be proactive in the duplication of my concerns. The check in process was smooth from start to finis Grateful for the attentiveness and willingness to be proactive in the duplication of my concerns. The check in process was smooth from start to finish. Everyone I encountered was very impressionable. Brownie points to Chad for stepping in to take care of my appointment since my advisor was under the weather. Definitely appreciative of Mr Ramos for taking the time to test drive before drop off to recreate my issues so there was no “unable to duplicate” excuses this time. Absolutely the best experience so far with a Dealership service department. Great job!! Thank you 🤗 More

Excellent facility & professional staff with a competent staff and competent service zong with a great selection of autos staff and competent service zong with a great selection of autos More