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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,378 Reviews
Call Service Center (972) 599-0909

1,378 Reviews of Mercedes-Benz of Plano - Service Center

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February 20, 2025

Great job! Fast and efficient! I came in with a slight emergency of needing a new battery. The service was completed in under an hour! More

by Capriese Lawton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
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Feb 20, 2025 -

Mercedes-Benz of Plano responded

Capriese, thank you for sharing 5-stars! We're glad to hear our team is fast and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 20, 2025

I recently purchesed my sixth Mercedes-Benz. All were purchesed at MB Plano. Weather I was purchasing or having a car serviced,I have always received Impeccable service. More

by timhunt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robles
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Feb 21, 2025 -

Mercedes-Benz of Plano responded

timhunt57, thank you for sharing 5-stars! We're happy to hear our team always provided impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 19, 2025

Efficient, Pay attention to problems and solve it in a time manner I'm very satisfied More

by Richard.ss1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mercedes-Benz of Plano responded

Ricahrd, thank you for sharing 5-stars! We're happy to hear our team is efficient and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 19, 2025

Excellent Service by Chad Bhuton and his suggestions. Great ambience for customers who are waiting More

by Vnktkalyan999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Mercedes-Benz of Plano responded

Vnktkaylyan99, thank you for sharing 5-stars! We're glad to hear Chad Bunton provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 19, 2025

I had a great experience with service advisor Mr. Chad Bunton...and the cost for my repair is very reasonable More

by srinisamala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Report | Print
Feb 19, 2025 -

Mercedes-Benz of Plano responded

srinisamala, thank you for sharing 4-stars! We're glad to hear Chad Bunton provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

Luis Ramirez went above and beyond to help me with my car, providing professional, friendly, and efficient service. More

by Verka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramírez
Report | Print
Feb 18, 2025 -

Mercedes-Benz of Plano responded

Verka, thank you for sharing 5-stars and noting Luis was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

The service department is outstanding. I wish all dealerships were half as good. Ewing should teach a master class to the others. The next vehicle I purchase will be from Ewing only becaus More

by Sammknudsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobi and Antony
Report | Print
Feb 18, 2025 -

Mercedes-Benz of Plano responded

Sammknudsen, thank you for sharing 5-stars! We're glad to hear Jacobi and Antony are outstanding! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 18, 2025

Excellent service! Love how I can track my car’s progress. Nice to have a way home if I decide to leave my car for a few more hours. Love this dealership! More

by Pj4angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
Report | Print
Feb 18, 2025 -

Mercedes-Benz of Plano responded

Pj4angels, thank you for sharing 5-stars! We're glad to hear our team provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 17, 2025

Excellent service! Manny had my car issue diagnosed and repaired in record time! I am very impressed with the customer service and diagnostic knowledge! Thank you! More

by NickR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Report | Print
Feb 17, 2025 -

Mercedes-Benz of Plano responded

NickR, thank you for sharing 5-stars! We're glad to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 17, 2025

Jacobie did a great job of taking care of me. He was very professional and handled my issue quickly. More

by mitchellmooney1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobie
Report | Print
Feb 17, 2025 -

Mercedes-Benz of Plano responded

mitchellmooney1975, thank you for sharing 5-stars! We're glad to hear Jacobie did a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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