Mercedes-Benz of Plano - Service Center

Mike Leduc and the service team did a fantastic job. I had the A service on our Sprinter Van. They also replaced the battery at the last minute. Thanks guys! I had the A service on our Sprinter Van. They also replaced the battery at the last minute. Thanks guys! More

Very professional. Courteous. Eli Garcia was professional and communicated exactly was needed to be done! Courteous. Eli Garcia was professional and communicated exactly was needed to be done! More

I’m very happy with their service They are very professional and efficient I went there with out appointment still Eli Garcia help me resolve my problem Thank you professional and efficient I went there with out appointment still Eli Garcia help me resolve my problem Thank you More

Very pleasant atmosphere. Service agent very nice. In general a good experience. No bad comments to share. Service agent very nice. In general a good experience. No bad comments to share. More

Best customer service I’ve experienced in my years of owning a car. Everything was top notch from the facilities, to the customer service, to the transportation program and how fast my car was done. I wa owning a car. Everything was top notch from the facilities, to the customer service, to the transportation program and how fast my car was done. I was even charged less than the original quote. Would highly, highly recommend More

Patrick my services mgr, was awesome and everything was completed as scheduled. The you for your professional service. completed as scheduled. The you for your professional service. More

Once again Mercedes Benz Of Plano does not disappoint. They have taken care of several of my cars and I never leave feeling like a number. Their automated systems make it so easy to communicate yet the ad They have taken care of several of my cars and I never leave feeling like a number. Their automated systems make it so easy to communicate yet the added value of having a dedicated service advisor enhances the experience. I am a customer for life. Thank you Jorge and MBPlano. More

Great service, good courtesy drop off provided. 20k service was done in two hours. Patrick was good to fill out user service logs 20k service was done in two hours. Patrick was good to fill out user service logs More

Timely, no issues, great communication and reliable service. Everything worked as expected!! Will come back for sure!! service. Everything worked as expected!! Will come back for sure!! More

Fast service. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all. More