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Mercedes-Benz of Plano - Service Center

Plano, TX

4.7
1,278 Reviews
Call Service Center (972) 599-0909

1,278 Reviews of Mercedes-Benz of Plano - Service Center

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January 24, 2025

Aly is the best service representative. We have worked with him for years and he is always excellent. More

by Penny@charleslowery.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly lanani
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Penny, thank you for sharing 5-stars! We're happy to hear Aly is the best! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Luis Ramirez and the crew at Mercedes of Plano is both personal and professional during the service process! More

by Scoutannieotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ramirez
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Scoutannieotis, thank you for sharing 5-stars! We're happy to hear Luis Ramirez and the rest of our team are personal and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 24, 2025

Personal very courteous and very patient. All my concerned were checked and addressed. Worked done on n a timely manner. More

by Isadora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services ce Department
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Isadora, thank you for sharing 5-stars! We're glad to hear our team is courteous and patient! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 24, 2025

Patrick is my service advisor and he dudca great job. I asked for a car wash afterwords and it looked fantastic. More

by robfleming2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service advisor
Report | Print
Jan 24, 2025 -

Mercedes-Benz of Plano responded

robfleming2, thank you for sharing 5-stars! We're pleased to hear Patrick does a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 24, 2025

The service is prompt and professional. My service rep Aly is the very best service representative I have ever had with any car I have owned The dealership is well appointed and the sta More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Report | Print
Jan 24, 2025 -

Mercedes-Benz of Plano responded

Terry, thank you for sharing 5-stars! We're glad to hear Aly and the rest of our team are friendly, knowledgeable, prompt and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

I appreciate the service we receive with sales and when we bring our car in for service More

by debbie_hpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Report | Print
Jan 24, 2025 -

Mercedes-Benz of Plano responded

debbie, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Best dealership ever. Andrew is an absolutely the best service representative I have ever had. The attendants in the service bay are incredible and polite. More

by Louiswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jan 25, 2025 -

Mercedes-Benz of Plano responded

Louiswill, thank you for sharing 5-stars! We're glad to hear Andrew earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

All of the Service Dept staff were both professional and very personable to interact with and facility was impressive! More

by Greg Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, Emma and John
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Jan 25, 2025 -

Mercedes-Benz of Plano responded

Greg, thank you for sharing 5-stars! We're glad to hear our teams earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

It was warm welcome and very courteous customer service. . I recommend my advisor Eli and his team for everybody for future business. More

by Perumbilly beneddict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Jan 23, 2025 -

Mercedes-Benz of Plano responded

Perumbilly, thank you for sharing 5-stars and noting warm, welcome and courteous customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 23, 2025

Best service I’ve had with my car. First time to Plano. Will come back. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny tobles
Report | Print
Jan 23, 2025 -

Mercedes-Benz of Plano responded

Jean, thank you for sharing 5-stars and sharing that your visit was the best service you've ever had with your car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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