Mercedes-Benz of Plano - Service Center

Excellent visit to the service department! My advisor went above and beyond and stayed in constant communication throughout my visit. I’m very happy about the relationship I’ve established wit My advisor went above and beyond and stayed in constant communication throughout my visit. I’m very happy about the relationship I’ve established with my advisor. More

It was great. I got my car back in 3 hours. Patrick could not have been better. I got my car back in 3 hours. Patrick could not have been better. More

I am very pleased with the fast and competent service, as well as the professionalism. well as the professionalism. More

Quick efficient professional service department. They communicate promptly regarding needed repairs. They take great care of your car. They communicate promptly regarding needed repairs. They take great care of your car. More

Very professional, helpful, and speedy service. Got me in and out same day I called. Nice waiting area. Car was returned washed too. Got me in and out same day I called. Nice waiting area. Car was returned washed too. More

Patrick deserves a raise. Thank you for the outstanding customer service! He could tell I was stressed and he handled it very professionally, got me in and out ASAP. Thank you for the outstanding customer service! He could tell I was stressed and he handled it very professionally, got me in and out ASAP. More

Hands down better than my 30 plus years dealing with Cadillac dealerships. Disappointed with wait time for car to be brought around from service baby upon completion- suspect it was a fluke. Cadillac dealerships. Disappointed with wait time for car to be brought around from service baby upon completion- suspect it was a fluke. More

I am very pleased with the care and quality of the dealership. I especially appreciate the great attention of my service writer, Aly. He’s the best. dealership. I especially appreciate the great attention of my service writer, Aly. He’s the best. More

Great service! Liam was really communicative and accommodating. I appreciated the gentlemen in the drive up for pulling my car up when it was cold outside. Liam was really communicative and accommodating. I appreciated the gentlemen in the drive up for pulling my car up when it was cold outside. More

A nice place to send your Mercedes Benz. Staff are welcoming. Bigups to Marc Henley Staff are welcoming. Bigups to Marc Henley More