Mercedes-Benz of Plano - Service Center

Aly Lalani is super efficient and very knowledgeable! He’s the best service advisor and always takes great care of my car. He’s the best service advisor and always takes great care of my car. More

Excellent customer service! ! Always a great experience!! They take great care of their customers! Love the staff! ! Always a great experience!! They take great care of their customers! Love the staff! More

Eric and the service tech went above and beyond to troubleshoot and fix my car. They believed there was an issue even when it was hard to detect and ended up averting a much worse problem that could h troubleshoot and fix my car. They believed there was an issue even when it was hard to detect and ended up averting a much worse problem that could have happened. Your loaner program needs improvement. You don't have capacity to handle short notice work such as I needed. My problem could not have waited the 2-3 weeks for getting a loaner and it was very inconvenient for me to be without a loaner for a few days. That is an issue that would cause me to consider other options if it persists More

I am very happy with my car and the service I get at Mercedes of Plano. I appreciate their attention to detail and the level of expertise they offer. Mercedes of Plano. I appreciate their attention to detail and the level of expertise they offer. More

Excellent in service. Knowledgeable, timely and helpful with car services. Trusted with customer. Best in class. Knowledgeable, timely and helpful with car services. Trusted with customer. Best in class. More

My service advisor provided an excellent service. He did make me feel like a valued customer. Thanks for taking good care of my vehicle. He did make me feel like a valued customer. Thanks for taking good care of my vehicle. More

Timely repairs. Thorough evaluation. Very knowledgeable service advisor. Check in process slow. Check out was timely. Overall very satisfied. Thorough evaluation. Very knowledgeable service advisor. Check in process slow. Check out was timely. Overall very satisfied. More

Excellent service as always. Great waiting area. Jacoby was attentive and helpful. Always enjoy visiting the showroom and seeing new cars. Great waiting area. Jacoby was attentive and helpful. Always enjoy visiting the showroom and seeing new cars. More

I’ve been using MB of Plano for over 15 years. First-rate quality and service. First-rate quality and service. More

Service is extremely professional, courteous, and efficient. They leave me with a feeling of genuine care as a customer. efficient. They leave me with a feeling of genuine care as a customer. More