Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,378 Reviews
Call Service Center (972) 599-0909

1,378 Reviews of Mercedes-Benz of Plano - Service Center

Sort by
February 27, 2025

Nice place to be. They truly care for their customers and the environment is so clean More

by gideon.ariel590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Feb 27, 2025 -

Mercedes-Benz of Plano responded

gideon, thank you for sharing 5-stars! We're glad to hear our team truly cares for our customers! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

Bought a new 2025 GLE350. First time bringing it in for service call. EXCELLENT service. My advisor Jacobie was a rock star. When I picked the car up it was soooooo clean insi More

by kenny.landi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacobie Williams
Report | Print
Feb 28, 2025 -

Mercedes-Benz of Plano responded

kenny.landi, thank you for sharing 5-stars! We're glad to hear Jacobie was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

I have been super spoiled by the team at MBP and especially Joel H. They made life so easy and I'm super thankful. More

by kylek
Recommend Dealer
Yes
Employees Worked With
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service advisor who loo
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Plano responded

kylek, thank you for sharing 5-stars! We're pleased to hear Joel H and the rest of our team make life easy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Andrew is the best of the best being the whole time in the Mercedes Benz Plano More

by 67523125
Recommend Dealer
Yes
Employees Worked With
Andrew solis
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Plano responded

67523125, thank you for sharing 5-stars! We're happy to hear Andrew is the best! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Once confirming the damage to my car was done in their shop, they handled quickly and professionally. More

by Byann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Plano responded

Byann, thank you for sharing 4-stars! We appreciate the opportunity to rectify our mistake and are glad to hear our team handled it quickly and professionally. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Extremely pleased with the service process yielded by your Sevice Team and your support Personnel More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Henley
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Plano responded

Jody, thank you for sharing 5-stars! We're happy to hear our team made sure you were extremely pleased! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Excellent experience at service. Olivia was great. They provided me with a loaner so I can go back to work, which greatly helped. More

by chrisvindua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia
Report | Print
Feb 26, 2025 -

Mercedes-Benz of Plano responded

chrisvindua, thank you for sharing 5-stars! We're pleased to hear Olivia is great and provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Jay Henderson was so very helpful and much appreciated. He made everything so easy and convenient More

by anakbassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Feb 27, 2025 -

Mercedes-Benz of Plano responded

anakbassett, thank you for sharing 5-stars and noting that Jay was helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 25, 2025

Me and myself are both very content with you guys, specially your service deparment, people like Gabriel make a huge difference when it comes down to the service after buying a car. More

by alrlpz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel service manager.
Report | Print
Feb 25, 2025 -

Mercedes-Benz of Plano responded

alrlpz, thank you for sharing 5-stars and noting excellent service from Gabriel in sales. Congrats on the new car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 25, 2025

Very friendly and active staff ! They make the difference . Great speed of service . Knowledgeable staff. More

by manit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Hernandez
Report | Print
Feb 25, 2025 -

Mercedes-Benz of Plano responded

manit, thank you for sharing 5-stars and noting our friendly and active staff! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

1
2
3
4
...
138