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Mercedes-Benz of Plano - Service Center

Plano, TX

4.7
1,277 Reviews
Call Service Center (972) 599-0909

1,277 Reviews of Mercedes-Benz of Plano - Service Center

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January 31, 2025

Good services and quick response for car status and updating also very satisfied with car home delivery service More

by ckkang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Garcia
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

ckkang, thank you for sharing 5-stars! We're glad to hear our team provided good service and is communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 30, 2025

Muy feliz con el buen servicio y la amabilidad de los trabajadores, me ayudaron con todos mis problemas, y la puntualidad a la hora de entrega fue maravillosa, gracias mercedes-Benz plano regresaré pront More

by Diego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Services
Report | Print
Jan 30, 2025 -

Mercedes-Benz of Plano responded

Diego, thank you for sharing 5-stars and noting a timely visit! We're glad to hear Manny provided a great experience in service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 30, 2025

Justin was very helpful and professional. MB Plano was upfront and transparent in their diagnosis of the issue with my car. Timely communication is a big plus More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 30, 2025 -

Mercedes-Benz of Plano responded

LS, thank you for sharing 5-stars and noting Justin was helpful and professional. We sure appreciate your feedback and look forward to serving you additionally next time. Thanks again!

January 30, 2025

Great experience as always. Aly always goes above and beyond to make it a great experience. More

by jmckray12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jan 30, 2025 -

Mercedes-Benz of Plano responded

jmckray12, thank you for sharing 5-stars! We're happy to hear Aly and the rest of our team always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 30, 2025

Excellent service and great customer experience! Would recommend this place to all. Keep up the good work! More

by Albert Selvarayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Lewis
Report | Print
Jan 30, 2025 -

Mercedes-Benz of Plano responded

Albert, thank you for sharing 5-stars! We're happy to hear our team provided excellent service and a great customer experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 29, 2025

Eli was pleasant and kept me informed of my car’s progress. Appreciated the phone call too More

by planowms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Jan 29, 2025 -

Mercedes-Benz of Plano responded

planowms, thank you for sharing 5-stars! We're pleased to hear Eli is pleasant! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 29, 2025

Sabrina is absolutely wonderful! I appreciate her friendliness and service mindedness! I also really appreciate the Alto shuttle service. Thank you! More

by Isabel C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Jan 29, 2025 -

Mercedes-Benz of Plano responded

Isabel, thank you for sharing 5-stars! We're glad to hear Sabrina is wonderful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 29, 2025

Service keeps me as a customer. Can’t wait for my next purchase. S Maybach. More

by Royt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Mercedes-Benz of Plano responded

Royt, thank you for sharing 5-stars! We're happy to hear our teams service has earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 29, 2025

Great experience and appreciated the transportation home and back as well as the detailed cleaning of my vehicle. My Rep. Brad was very helpful and responsive. Thank you! More

by pinacrosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Morris
Report | Print
Jan 29, 2025 -

Mercedes-Benz of Plano responded

pinacrosley, thank you for sharing 5-stars! We're glad to hear Brad and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 29, 2025

Mb plano provides timely, quality service and our service advisor, Aly Lalani, ensures every detail is properly taken care of. Keep up the good work guys. More

by Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly Lalani
Report | Print
Jan 29, 2025 -

Mercedes-Benz of Plano responded

Perry, thank you for sharing 5-stars! We're happy to hear Aly Lalani and the rest of our team provides timely, quality service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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