Mercedes-Benz of Plano - Service Center

Jay Henderson was great to work with and happy with the technician work as well. I will say though, at least an offer of a loan vehicle would have been nicer, especially for warranty work. I get that my technician work as well. I will say though, at least an offer of a loan vehicle would have been nicer, especially for warranty work. I get that my vehicle is older but I take meticulous care of it and other deals always provide the option. Thanks, Scotty Cetnar More

Always a pleasure working with Patrick Garcia. He's been my service advisor for a few years now. He is alway on top of what's going on with my cars and responds in a timely manner if I have questi He's been my service advisor for a few years now. He is alway on top of what's going on with my cars and responds in a timely manner if I have questions. MB Plano is lucky to have him as a part of the team. More

Very good perfectly all right no writing work is very very well I am very happy very well I am very happy More

My service rep, Aly, is fast and efficient. I was able to schedule last minute and get complete. I was able to schedule last minute and get complete. More

Great service, advice and systems make for a painless service experience. Patrick was able to provide all the information I needed, and was available and very responsive when contacted. service experience. Patrick was able to provide all the information I needed, and was available and very responsive when contacted. More

Service department is extremely professional and efficient.. Also appreciate the courtesy delivery and communication. Thank you! efficient.. Also appreciate the courtesy delivery and communication. Thank you! More

Great experience working with Avery VD Ziel. Best customer service ever. She is surely an asset to MB of Plano. Best coordination with a positive attitude. I would highly recommend the dealer Best customer service ever. She is surely an asset to MB of Plano. Best coordination with a positive attitude. I would highly recommend the dealership and its service department to my friends and family. 7* Customer service I would say. Another name to mention, Mr. Gabriel with all the above qualities. Thank you MB of Plano. People like Avery makes a big difference in the face of any business, especially car dealership. More

Excellent service! Indicator light shows to service brake. They found problems with brake- SBC unit which under 25 years Warranty. They fixed that free of charge.! They Indicator light shows to service brake. They found problems with brake- SBC unit which under 25 years Warranty. They fixed that free of charge.! They not only ease my worry but also wash my car! Chad is my hero! Thank you very much! More

Eli my assitant was very nice and professional. He helped me and understood my personal situation. I am very happy He helped me and understood my personal situation. I am very happy More

Very prompt and professional service department. My vehicle was serviced and warranty work completed in just one day. Very happy with our service advisor Sabrina! My vehicle was serviced and warranty work completed in just one day. Very happy with our service advisor Sabrina! More