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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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January 18, 2025

This is very nice and clean. The staff is very polite and knowledgeable. Willing to help. More

by rhodaturner40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY ROBLES
Jan 19, 2025 -

Mercedes-Benz of Plano responded

rhodaturner40, thank you for sharing 5-stars and noting our nice, clean facilities. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Quick check in, right service by very friendly staff, very good sales and service by Mercedes Benz of plano More

by Deepak Kesarwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Deepak, thank you for sharing 5-stars and noting a quick service visit let by our friendly staff. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Mercedes-Benz of Plano is, of course, well appointed and pretty and stocked with all the snacks and goodies people waiting will need. But it was Candace, my service advisor, who made this an exceptional exp More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Christine, thank you for sharing 5-stars and noting a great service visit led by Candace. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

Best service ever! I highly recommend this dealership. Beautiful dealership and the staff is top notch. More

by jjw4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Mercedes-Benz of Plano responded

jjw4316, thanks for sharing 5-stars and noting our beautiful facilities and top notch staff. We appreciate your business and your praise. See you next time. Thanks again!

January 17, 2025

Chad Bunton, my service advisor, did an excellent job! He took my car in even though I was early; he ensured the warranty covered my battery problem; he gave me great advice about the next service due; h More

by Dan Ames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Jan 18, 2025 -

Mercedes-Benz of Plano responded

Dan, thanks for sharing 5-stars and noting Chad was excellent to work with in service. We love hearing you had a great visit. We appreciate your business and your praise. See you next time. Thanks again!

January 17, 2025

Service was great and advisor Emanny was very helpful. Timely service was done as expected More

by reazashraf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanny from service
Jan 17, 2025 -

Mercedes-Benz of Plano responded

reazashraf11, thank you for sharing 5-stars! We're glad to hear your service visit was great. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

Ali is outstanding—goes above and beyond to meet my needs a courteous and friendly environment More

by Deandent entral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 17, 2025 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars and noting Aly is outstanding to work with! We're glad to hear your service visit was great. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

An-Tony Young, service advisor at Mercedes- Benz Plano goes above and beyond in providing exemplary service. His efforts need to be recognized in the organization and give him well deserved promotion in t More

by Praveen R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An-Tony Young
Jan 18, 2025 -

Mercedes-Benz of Plano responded

Praveen, thanks for sharing 5-stars and noting An-Tony was great to work with in service! We appreciate your business and your praise. See you next time. Thanks again!

January 17, 2025

Olivia in service was great at explaining and communicating what the issues were in a timely manner More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Jan 17, 2025 -

Mercedes-Benz of Plano responded

kevin, thank you for sharing 5-stars! We're happy to hear Olivia is explanative and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 16, 2025

Exceptional service at the Mercedes Benz dealership of Plano from the moment you arrive until the moment you leave! More

by cdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maní, Services Department, 5 Stars
Jan 16, 2025 -

Mercedes-Benz of Plano responded

cdennis, thank you for sharing 5-stars! We're pleased to hear our team provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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