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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,378 Reviews

1,378 Reviews of Mercedes-Benz of Plano - Service Center

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January 20, 2025

Had a great experience getting my car repaired. They worked with the third party company and got it done. More

by Suneeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in Service
Jan 20, 2025 -

Mercedes-Benz of Plano responded

Suneeta, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 20, 2025

Very friendly and efficient service! Always get my car taken care of quickly and make sure things are running smoothly. More

by docpavelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Young
Jan 20, 2025 -

Mercedes-Benz of Plano responded

docpavelka, thank you for sharing 5-stars! We're pleased to hear our team is friendly and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 19, 2025

I had an exceptional experience at the Mercedes Benz Service Center today, thanks to the outstanding service provided by Candace Lewis. From the moment I arrived, Candace was welcoming, professional, an More

by Coles.karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Lewis
Jan 20, 2025 -

Mercedes-Benz of Plano responded

Coles, thank you for sharing 5-stars! We're happy to hear our Candace and the rest of our team provided an exceptional experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Great dealership with amazing sales and service team guys. Highly customer focused, friendly, professional and courteous More

by jimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Jimi, thank you for sharing 5-stars and noting a great service visit. We appreciate your endorsement and mention of our amazing team. We look forward to serving you additionally in the future. Thanks again!

January 18, 2025

An-Tony is my service advisor and he is wonderful! I totally trust him! I love that I get in and out of there quickly with no hassles. I was just in for my “Service A.” Everything was perfect!! This i More

by Laura B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An-Tony
Jan 18, 2025 -

Mercedes-Benz of Plano responded

Laura, thanks for sharing 5-stars and noting An-Tony was wonderful to work with during your recent Service A Visit. We appreciate your business and your praise. See you next time. Thanks again!

January 18, 2025

Excellent service! Prompt professional and courteous! My preferred dealership for servicing my Mercedes. The service personnel are the best. More

by rwill71359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
Jan 18, 2025 -

Mercedes-Benz of Plano responded

rwill71359, thanks for sharing 5-stars and noting our beautiful facilities and top notch staff. We appreciate your business and your praise. See you next time. Thanks again!

January 18, 2025

My service advisor, Mark Henley is very helpful and the parts person, Humberto is also very helpful. Nothing but good experiences here. More

by johnthebartender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Henley, Humberto
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Johnthebartender, thank you for sharing 5-stars and noting a great service visit with Mark. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Very professional clean environment very speed with services and the workers are very friendly and kind they make you feel real valued as a customer More

by NESHA 83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 19, 2025 -

Mercedes-Benz of Plano responded

NESHA 83, thank you for sharing 5-stars and noting a timely service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Chad always offers best in class service. He provides regular updates. Chad is friendly and personable. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Abe, thank you for sharing 5-stars and noting a great service visit with Chad. We love hearing he always is personable and keeps you up to date! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

This is very nice and clean. The staff is very polite and knowledgeable. Willing to help. More

by rhodaturner40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY ROBLES
Jan 19, 2025 -

Mercedes-Benz of Plano responded

rhodaturner40, thank you for sharing 5-stars and noting our nice, clean facilities. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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