Mercedes-Benz of Plano - Service Center

The service department did an excellent job with my car. Mila Claypool was my Service Advisor. She was great to work with. I look forward to asking for her the next time I need service. You can count on her Mila Claypool was my Service Advisor. She was great to work with. I look forward to asking for her the next time I need service. You can count on her. More

Good work, easy check in, I really like the text/online communication and approval and payment. Check out was not good. You put it all on the service advisor which caused a delay because he had multiple cu communication and approval and payment. Check out was not good. You put it all on the service advisor which caused a delay because he had multiple customers he was helping. I paid online before picking up my car so you should have let the valet take care of getting my keys and car. More

I like Mercedes Benz of Plano because of the Service, friendly staff & getting your questions answered right away. They are always ready to go the extra step!! friendly staff & getting your questions answered right away. They are always ready to go the extra step!! More

My experience was great. There was just a discrepancy between the charge and my receipt. They didn’t match. There was just a discrepancy between the charge and my receipt. They didn’t match. More

Very nice, helpful and caring very one is great thank you all for your help you all for your help More

Received great service from MB Plano! The staffs are well-behaved and efficient. Also, received drop-off and pick-up services. The staffs are well-behaved and efficient. Also, received drop-off and pick-up services. More

Best dealership ever I always get the best service! !!!!!!!!!! I had the best customer service !!!!!!!!!! I had the best customer service More

Great experience and Mike is extremely superb at his job. Very pleased with everything. THANKS! Very pleased with everything. THANKS! More

Manny Rodriguez did a great job of keeping me statused ref my car's serving progression. ref my car's serving progression. More

They did a great job , the car was ready as promised. Would use them again Would use them again More