Mercedes-Benz of Plano - Service Center

Service A I’m so impressed with the care and professionalism of Marc Henley. The loaner was ready upon my arrival and our discussion about what the service wou I’m so impressed with the care and professionalism of Marc Henley. The loaner was ready upon my arrival and our discussion about what the service would entail and putting two new tires on were explained clearly. Marc is so caring and personable and demonstrates a great name for the dealership. I was not able to select employee I worked because Marc Henley was not listed! More

Service appt Service required but other issues arose. Currently working on matter. Loaner provided. Vehicle has been a great vehicle and plan to purchaae agai Service required but other issues arose. Currently working on matter. Loaner provided. Vehicle has been a great vehicle and plan to purchaae again.vehicle. Service rep in Benny Christensen. More

Great Customer service. I stopped in for my Service A maintenance on a busy day without a appointment. Luckily Asif was able get in quickly and my car was returned before 5 p I stopped in for my Service A maintenance on a busy day without a appointment. Luckily Asif was able get in quickly and my car was returned before 5 pm traffic! More

Service for recal I have an appointment to replace air bags as recall at 8:00am last Saturday. I just wait at this Mercedes Benz dealership exactly 2 hours with coffee I have an appointment to replace air bags as recall at 8:00am last Saturday. I just wait at this Mercedes Benz dealership exactly 2 hours with coffee & fruits. After 2 hours my MB was serviced & washed! Matt Workman who is advisor which I contacred with. He is professional & friendly. Highly recommended! More

Great Job I am always getting the top of the line service when I go to Mercedes Benz of Plano. Great Job to Zac and his crew! I am always getting the top of the line service when I go to Mercedes Benz of Plano. Great Job to Zac and his crew! More

Excellent service We appreciate Mercedes-Benz of Plano giving your car in tiptop shape it is fun to drive as when it was new. Keep up the good work and will come see yo We appreciate Mercedes-Benz of Plano giving your car in tiptop shape it is fun to drive as when it was new. Keep up the good work and will come see you again More

Very knowledgeable They made me very much aware of what was going on. They also took care of us in a timely manner. I was definitely pleased. They made me very much aware of what was going on. They also took care of us in a timely manner. I was definitely pleased. More

The Greatest MB DEALERSHIP Great service from beginning to end! A friendly reminder be email was given to remind me of my service date and time. While waiting for the servi Great service from beginning to end! A friendly reminder be email was given to remind me of my service date and time. While waiting for the service to be completed, I relaxed in the spacious waiting area! More

Great Customer Service from Erica Lefler Erica Lefler did an awesome job as a service advisor She kept us informed and recommended the best service deal Randy Crowder Wilmar Basson Mino Erica Lefler did an awesome job as a service advisor She kept us informed and recommended the best service deal Randy Crowder Wilmar Basson Minol USA More

Service Experience The service agent was polite , friendly , transparent and very professional. Very nice environment and was treated with respect by the staff. I was gi The service agent was polite , friendly , transparent and very professional. Very nice environment and was treated with respect by the staff. I was given a dealer loaner vehicle promptly. More